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Vodafone " not so unlimited " texts
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Sananda Maitreya
24-12-2007
Originally Posted by Aye Up:
“Why advertise it as unlimited then?
.”

exactly.

everyone understands that the word unlimited means without limits, boundless, endless, not restricted etc. yet there are restrictions here.

no-one here has argued that phone companies ought to be charitable but that they ought to be clearer and simply say that there is a limit of, in this case, 3000 texts.

what would be the down side of doing that way?
Steven L Hunter
25-12-2007
Companies would be just as well to advertise it as 3,000 texts and ASA should step in and put a stop to the Unlimited wording that the networks use.
BoBaDoB
26-12-2007
well you do not just hit 3k texts and it stops being free, however if you kept on going over the 3k text mark then they would contact you advising that you have not adhered to the fair usage policy.

I am a heavy text user and normally send in the region of 800>1500 a month sms so 3k text is basically unlimited.

A friend of mine tried to send 3k text's in a month and well fell short on 2.7k so 3k i would say is fair.
abandonedtrolly
26-12-2007
missing the point though, 3000 is the cap, but they advertise it as unlimited, 3000 isnt unlimited.
Lawe13
26-12-2007
No, 3000 is NOT a cap. If you send over that amount the provider will not charge you or stop you sending texts.
abandonedtrolly
27-12-2007
no not straight away but the operator i spoke to said they would eventually start charging you if you kept going over it which means thats NOT unlimited
dollymarie
27-12-2007
O2 do the same thing, they said I could have unlimited txts, but if I repeatedly went over 3000 they would start charging me.
TheSoulBrother
27-12-2007
Even if you never get close to 3,000 a month, it should NOT be advertised as unlimited if there is an arbitrary number of texts you can't exceed.

There is absolutely no excuses.
Lawe13
27-12-2007
Originally Posted by TheSoulBrother:
“ there is an arbitrary number of texts you can't exceed.”

No there isn't. OFCOM, the ASA and Trading Standards would have the operators without batting an eyelid. Even if you exceed 3000 texts, you will not be charged for them and you are certainly not hard capped at 3000 texts.
Sananda Maitreya
27-12-2007
Originally Posted by Lawe13:
“No there isn't. OFCOM, the ASA and Trading Standards would have the operators without batting an eyelid. Even if you exceed 3000 texts, you will not be charged for them and you are certainly not hard capped at 3000 texts.”

what happens if someone regularly sends 4000 texts a month?
Lawe13
27-12-2007
You know as well as I do, that it very rarely happens on domestic tarrifs for a start. Secondly, you would have been contacted by the operator, I'm not going to say nothing would happen but it certainly isn't a hard cap nor are you charged if you go over - thats just scaremongering people away from what is an exceptionally good tarrif.
Sananda Maitreya
27-12-2007
Originally Posted by Lawe13:
“You know as well as I do, that it very rarely happens on domestic tarrifs for a start. Secondly, you would have been contacted by the operator, I'm not going to say nothing would happen but it certainly isn't a hard cap nor are you charged if you go over - thats just scaremongering people away from what is an exceptionally good tarrif.”

but what exactly happens?
plymouthbloke1974
27-12-2007
I know of someone who has sent in excess of 18-20,000 texts a month for over 8 months now on an "Unlimited text" plan - and have not been contacted or charged.

He has no life, by the way
Lawe13
28-12-2007
Originally Posted by simax:
“I know of someone who has sent in excess of 18-20,000 texts a month for over 8 months now on an "Unlimited text" plan - and have not been contacted or charged.

He has no life, by the way ”

Either he is using software that sends texts as an advertising tool and is responsible for the text "Valued Orange Customer, you are eligible for a free camera phone upgrade, please ring us on 0207 000 0000" being sent out to Orange Customers, or you are telling me the guy sends 600 (at 18,000) text messages a day which even at 30 seconds per text message (which is low) he would spend 5 hours a day texting - every day? No chance.
abandonedtrolly
28-12-2007
your right no life haha
plymouthbloke1974
28-12-2007
Originally Posted by Lawe13:
“Either he is using software that sends texts as an advertising tool and is responsible for the text "Valued Orange Customer, you are eligible for a free camera phone upgrade, please ring us on 0207 000 0000" being sent out to Orange Customers, or you are telling me the guy sends 600 (at 18,000) text messages a day which even at 30 seconds per text message (which is low) he would spend 5 hours a day texting - every day? No chance.”

This person starts at about 7am and texts constantly until about 2am the next day. Does not use it for business, or scams... just texts loads of people all day, every day. Like I said, no life .. (If this person had one, they be meeting people instead of texting them LOL)
abandonedtrolly
29-12-2007
that cannot be good for you, i feel bad for the guy maybe its all he knows or maybe he is shy and reclusive
prking
29-12-2007
That's about one every two minutes, not allowing for meal breaks, toilet breaks etc. I think someone is exagerating.
plymouthbloke1974
29-12-2007
Originally Posted by prking:
“That's about one every two minutes, not allowing for meal breaks, toilet breaks etc. I think someone is exagerating.”

You've not obviously seen the 150 odd-page itemised bill that arrives every month then?
abandonedtrolly
29-12-2007
may i be nosey and ask how much his bills are, of course if hes getting free texts and doesnt make many calls surely his bills are low
plymouthbloke1974
29-12-2007
Originally Posted by abandonedtrolly:
“may i be nosey and ask how much his bills are, of course if hes getting free texts and doesnt make many calls surely his bills are low”

About 70 quid all in, including calls. It is possible to send that many texts, if you consider that you can send the same message to many people at the same time. I sent a 50 0 odd character joke last week to about 150 people in my address book. 4 texts per message - times by 150. . . That's 600 texts in one hit in about 15 mins . . So it's not impossible . . .
abandonedtrolly
29-12-2007
you know thats one thing i find strange, i can send two text messages ( i think you call it conjoined or something ) yet only the first part of the text goes through and part 2 disappears into the black abiss of network hell )
plymouthbloke1974
29-12-2007
Originally Posted by abandonedtrolly:
“you know thats one thing i find strange, i can send two text messages ( i think you call it conjoined or something ) yet only the first part of the text goes through and part 2 disappears into the black abiss of network hell”

It's probably more to do with your phone, rather than the network to be honest. I've not had problems on any of the "Big 4" networks with concetanated messaging . . .
Lawe13
29-12-2007
Agreed concatenated messaging runs fine on my phones (one with o2 and other with Orange), and the phone does set the sixe before it concatenates.
Steven L Hunter
30-12-2007
Originally Posted by simax:
“About 70 quid all in, including calls. It is possible to send that many texts, if you consider that you can send the same message to many people at the same time. I sent a 50 0 odd character joke last week to about 150 people in my address book. 4 texts per message - times by 150. . . That's 600 texts in one hit in about 15 mins . . So it's not impossible . . .”

Which network is this guy with?
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