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"Video Call Failed" Sony Ericsson // Orange


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Old 26-12-2007, 15:37
Jevo90
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Join Date: Jun 2006
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Hi
I've had two phones on Orange and Sony Ericsson now both with Video Call options, however whenever I go to call someone on it who has a video call phone, it always pops up immediately with "Video Call Failed"
Anybody know how to fix this?
My phone is a W910i, and I do have 3G on it.
Jevo
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Old 26-12-2007, 16:01
Licence Moss
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Contract or PAYG? Is video calling allowed on your plan? Do you have enough PAYG credit?

Do you have a 3G SIM? Are you using a SIM from a previous 2G phone?

Have you spoken to Orange to check you are all set up? Can you get 3G signal in your area? Check at www.orange.co.uk/help
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Old 26-12-2007, 16:07
Jevo90
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ahc ud be why
tis a contract.
Using a sim from a previous 2G phone though
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Old 26-12-2007, 16:37
Jevo90
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Phoned them up and they said it is a 3G sim, and they sent me a text to update my phone, turn off my phone for 15mins, and then back on and it'd work and it didn't =/
Any idead?
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Old 26-12-2007, 16:50
blueboy
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ahc ud be why
tis a contract.
Using a sim from a previous 2G phone though
Maybe you are spelling the recipients name as bad as your writing posts on here !

Someone in China will answer that !!
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Old 26-12-2007, 17:41
prking
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I can't understand what "ahc ud be why" means.

Is it just one number you've tried to video call? If so have you checked that phone to make sure it can receive.
Have you tried a firmware update?
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Old 26-12-2007, 17:42
Licence Moss
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I can't understand what "ahc ud be why" means.

Is it just one number you've tried to video call? If so have you checked that phone to make sure it can receive.
Have you tried a firmware update?
I think he meant to write "ah cud be why" as in "ah, could be why".
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Old 29-12-2007, 20:48
javjamoll84
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I have the same problem, mines is a 3g sim(they sent me a new one when i asked, and its a w910i but on o2. I get the failed mesrage aswell. Duno why though, ive got the settings and latest firmware.

Another question though, when using playnow or youtube via the internet why doesn't streaming thing not work?
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Old 01-01-2008, 15:42
goomba
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I wonder is it a w910i problem. I have the same issue on Orange, video call failed. Def on a 3G SIM, in a 3G area, with a video call promo bundle and on the latest firmware. Just about to torture myself by ringing CS.
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