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BT Line noise! |
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#1 |
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Forum Member
Join Date: Jun 2004
Posts: 569
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BT Line noise!
Would welcome any advice re bad line noise on my sister in laws BT line.
Line is clear until about midday-then noise bad enough to prevent being understood when making call! Sister in law has carried out all the sugested checks-including going straight into BT Master Socket i.e isolating entire 'domestic' side of system-noise still present! Neighbours also experiencing problems! BT have done check and say 'all ok' and if an engineer attends and finds nothing wrong then bill of about £120will be levied!!! She has BB and the Modem is a BT Voyager 190 ADSL-would it be possible to access the line readings on this and compare 'good' line readings with 'noisey' line readings. Thing is-would BT take any notice of such readings? Any help would be gratefully received! |
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#2 |
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Forum Member
Join Date: Mar 2004
Posts: 106
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if the ir neighbour is also having the same problems there may well be a wet joint in the network or corrosion on the distrbution point, hard to say without being on site but sounds like an external fault so no charges should be raised
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#3 |
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Forum Member
Join Date: Jun 2007
Location: manchester
Posts: 946
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Quote:
Would welcome any advice re bad line noise on my sister in laws BT line.
Line is clear until about midday-then noise bad enough to prevent being understood when making call! Sister in law has carried out all the sugested checks-including going straight into BT Master Socket i.e isolating entire 'domestic' side of system-noise still present! Neighbours also experiencing problems! BT have done check and say 'all ok' and if an engineer attends and finds nothing wrong then bill of about £120will be levied!!! She has BB and the Modem is a BT Voyager 190 ADSL-would it be possible to access the line readings on this and compare 'good' line readings with 'noisey' line readings. Thing is-would BT take any notice of such readings? Any help would be gratefully received! |
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