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Vonage calling Bulgaria


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Old 02-01-2008, 20:57
Ash104
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Join Date: Oct 2007
Posts: 89

Hi I was hoping somone here might be able to help with this one. I am a Vonage customer that has no trouble making and reciving calls anywhere in the world except Bulgaria. When I get through the person at the other end is able to hear what I am saying however all i get is faint and choppy speech. This happens on all numbers over there that I dial. I am only able to get around this problem by calling from my mobile which is perfectly clear at both ends.

I have given my Vonage all the bandwidth it needs. I also have quite a good connection with 20 mbps down and about 786 kbps up. I have called Vonage about this problem but I get the scripted spiel of unplug switch off etc. I was hoping that somone could tell me whats really causing this and maybe how to fix it.
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Old 02-01-2008, 22:01
dj1471
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Join Date: Aug 2003
Location: UK
Posts: 173
If all calls to other people are OK and calls to the same Bulgarian numbers from your mobile are OK, then it's a problem with Vonage's route to Bulgaria. That being the case, there's nothing you can do about it other than keep complaining to Vonage (or switch provider...).
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