The Tiscali TV web site appears to make it impossible to order Tiscali TV. When I enter my phone number I receive a message stating that Tiscali TV is not available in my area, this is despite being told the opposite by customer services. I have even entered the telephone number of a friend who is a current Tiscali TV customer and the same message appears. I attempted to alert Tiscali to this issue but the web site does not allow you to contact customer services with general queries and after calling customer services and holding for some time at my cost I gave up.