Originally Posted by burneside:
“Many moons ago when I tried to disable outgoing international calls the phone requested the PUK2, when I called O2 customer services I was told that only they were able to change that kind of function (which they did). Apparently if I am travelling abroad and want to reinstate international calling I have to give them a couple of days notice. Maybe I was given the wrong information.”
No, their information is correct. Your understanding of PIN2 was incorrect, which is why the phone was asking for PUK2.