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Any experience of BT second line install? |
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#1 |
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Forum Member
Join Date: Jul 2007
Location: Nr. Manchester
Posts: 1,041
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Any experience of BT second line install?
Has anybody had a second physical line installed by BT?
Reason I ask : I have a BT line (recently physically installed) running BT Broadband and BT Vision. I am contracted for about another 14 months with BB so I have to keep it. I also want to keep my BT Vision so need the BT BB. However.... I fancy getting a BE 24Mb BB connection so therefore would want to rent a second BT phone line solely for that purpose. Just wondering if anybody had experience of getting Openreach to install a physical second line ?? |
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#2 |
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Forum Member
Join Date: Jan 2003
Posts: 823
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I had a second line installed about 5 years ago. It wasn't a problem as I had 4 or so spare pairs wired to the property. The BT guy just had to run a cable into the house and do a quick patch in the green box in the street and it was working.
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#3 |
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Forum Member
Join Date: Dec 2005
Location: Yorkshire, God's County
Posts: 5,182
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Same here, had a second line added when I moved house in early 2001. There was only 1 pair in the really old cable between the house and the pole, but the engineer put a new cable in which has several pairs in it, meaning the old and new "lines" all physically go through 1 multicore cable to the pole. This terminates in a box on the house and wires then go to the two master sockets (on different floors). He also spent some time in the green cabinet around the corner - I guess he was pairing things up as necessary.
LCDMAN...........The man with no sig! |
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#4 |
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Forum Member
Join Date: Jul 2007
Location: Nr. Manchester
Posts: 1,041
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Thanks all for your replies - I think I will call BT and see how they are going to overcharge me for it.
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#5 |
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Forum Member
Join Date: Sep 2007
Location: West Yorkshire
Posts: 165
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Good luck!!!!!
Had a second line put in before xmas, what a nightmare, paid the £100 (can't rmemeber exatly how much), they scheduled 5 appointments and never showed up, had to ring BT HQ. I still have 7 complaints running with them, each time saying they would ring me back in 24 hours. I am now finding that the second line turns itself off in the wind and rain, raised a line query and spoke to BT who sne t me a text message to say it was being looked into but nothing back from then as of yet. |
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