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Tiscali Broadband resilience
KCCC Exile
14-01-2008
For the benefit of Tiscali broadband customers (and those shortly to migrate from Homechoice), could Tiscali provide an assurance that their e-mail system has greater resilience than Homechoice's?

Homechoice e-mail was unavailable for most of the weekend, apparently due to a "Spam Bomb" attack, and only those with a third party e-mail address were able to access email. (cf other threads on this forum).

Given the importance of e-mail to me, (and , no doubt most customers), I would like to know if I can rely on an uninterrupted e-mail service.
unhappybunny
14-01-2008
Is anyone else still not getting emails.... since the whole thing started I have only been able to access my emails once and LOADS of messages I should have received were missing ... now I am having the same problem
seneca2005
14-01-2008
The last mail I received was yesterday evening since then nothing including test mail I sewn from another account.

Not happy at all.
kriz105
14-01-2008
Originally Posted by unhappybunny:
“Is anyone else still not getting emails.... since the whole thing started I have only been able to access my emails once and LOADS of messages I should have received were missing ... now I am having the same problem”


I too have many emails missing, as well as my secondary email accounts.

Can NO ONE explain what is going and and when , indeed if!!, we will get all our emails ?

Spam Bomb attacks on the entire email server????
Swithin
14-01-2008
I have had only two pieces of incoming mail since about Thursday last week. I know there is a lot still to come but no sign of it yet, but outgoing mails seem to be getting through to others.

Anyone got any more update on the problem? CS just say they are looking into it
jake19801957
14-01-2008
mines fine
KCCC Exile
14-01-2008
But no-one is answering the question .....

Is Tiscali e-mail a clone of the Homechoice system, and can we expect similar spam attacks to bring Tiscali e-mail down?
MK_Brett
14-01-2008
This is not a spam related issue. We were told this was resolved.
parthena
14-01-2008
I am certain that Tiscali had its own spam attack many months ago which lasted several days. I've been searching the forum for the thread but can't find it.

parthena
MK_Brett
14-01-2008
Originally Posted by parthena:
“I am certain that Tiscali had its own spam attack many months ago which lasted several days. I've been searching the forum for the thread but can't find it.

parthena”

Not that I'm aware of, we did release a bunch of new IP addresses that took a while to update. To most this looked like spam related issues, but again - it wasn't.
MK_Brett
14-01-2008
Originally Posted by KCCC Exile:
“Is Tiscali e-mail a clone of the Homechoice system, and can we expect similar spam attacks to bring Tiscali e-mail down? ”

It's not a clone, and what spam attack.

I'm afraid some one has incorrectly fed someone with a line about a spam attack. Rest assured that this was not the case (this time)
KCCC Exile
14-01-2008
Thank you. That is most reassuring news
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