[y0z2a]

All,

I found you in Google yesterday whilst trying to find some kind of fix for my k850i.

My Phone - 2 months old with 2Gb card in it
My Temper - fraying

I upgraded to the k850i when I was able to have an upgrade on my work phone. I kept my k810i as my work phone and upgraded my "social" k810i to the k850 as it has the 5Mp camera and seemed a lot more sensible to take it out with us on the pop as that is when we take most of our pictures.

The problems:

- Phone crashes when trying to switch from take picture mode to view pictures
- When trying to view pictures through media viewer - it says that there are no files on the card
- When viewing through file manager the pictures taken are there & are on the card
- The camera seems to randomly crash or "hang" when turning on or off from phone mode
- Network connection is bloody dreadful - connection goes from fine to none in random fashion - in strong network areas this happens and it is not re-created by different phones or on our other O2 phones.
- When turning the phone on - it asks to format the memory card?
- AND as of Saturday night - the shutter doesn't open on the camera?

The Attempted solutions:

- Patched to latest Sony update
- Ringing CPW and talking to technical support
- New 2GB memory card

Now, It is likely to be really easy for me to "swap" the phone for a new one as I am fully insured etc. etc. but... what happens if I get another lemon... are there lots of problems with ALL K850i's or is it an older problem that is now resolved?

Any thoughts/comments welcome (obviously relating to my post - not about the politics/current affairs/Horse Racing Tips)

Thanks,

/y0z

[Finglonga]

Had similar with my first K850i and was unsure if they were all the same but in the end it was that bad at freezing and locking up I got it changed. The new one is a revelation works perfect on everything so they are not all the same.

The O/H K850i used to ask if she wanted to format it every time she turned the phone on. I transferred everything to the PC on it so she wouldn't loose her pic's, songs etc. then formatted it on the PC and it sorted the problem out.

[prking]

I understand that as well as various firmware upgrades, there was a significant hardware change at the end of last year. You can tell them apart by pressing the back of the phone. If it feels firm and sturdy it is the new version.

[jamestoo]

I had the same problem, updated from the 800i in October for the 850i because of the camera. It kept crashing, so I rang up 02 who immediately sent me out a replacement. I was worried I'd have to send it off to be fixed and wait for it to come back, but they sent out a replacement which turned up the very next day and tool away my old one.

No problems at all with the new one, something tells me 02 knew about the problems.

[y0z2a]

Interesting reading...

I think it is going to be backed up - formatted and sent to the phone heaven in the sky.

Thank you for your comments folks.

/y0z

[takot]

does this mean if i got a phone upgrade, which is due shortly and went for the k850i,

have most of the really bad issues been fixed with the phone?

thanks..

[Finglonga]

I would think they would have by now, I am with O2 and they replaced it as above without me having to sent my faulty one off first. The courier just swapped them over.

Doubt there are any old ones being sent out now.