O2 Simplicity tariffs to change 1 Feb

ihatemarmite · 28-01-2008, 15:13

Rang O2 this am to find out about joining Simplicity. The guy was pressuring me to join before end January as the tariffs are either being scrapped or completely changed (no further info) from Feb. He hinted that the £15 tariff may disappear.

Does anyone who knows what's up at O2 have any further info please?

Sananda Maitreya · 28-01-2008, 15:35

oh! i was considering getting the £15 one.

prking · 28-01-2008, 18:15

There is a thread on Page 2 (as I write) about the changes.

Sananda Maitreya · 28-01-2008, 18:22

i don't see anything in that thread about simplicity.

dreamypuma · 28-01-2008, 18:34

Being a sceptical kind of person, it sounds like sales staff giving one last push for end of month figures. Based on to fact so draw to your own conclusions.

ihatemarmite · 29-01-2008, 13:57

No updates anyone? There's a thread by an O2 guy on new tariffs from 1 Feb but he doesn't mention the £15 Simplicity at all.

Sananda Maitreya · 29-01-2008, 14:44

from trusted reviews:

In a radical overhaul of its existing tariffs, the telco has announced that from 1 February it will boil all its existing price plans down to just six simple choices. Once the price plan is chosen, it can then be customised by simple bolt-on packages such as unlimited data, unlimited O2 to O2 calls, weekend minutes and text packages, etc. So how does it all work out?
In theory the whole caboodle looks rather good, six minute/SMS plans are available: 75/125, 200/200, 400/500, 600/500, 1200/500 and 3000/500. The monthly price for each of these plans depends on whether you take out a 12, 18 or 24 month contract or a Simplicity (phone-less) deal. From here you add your bolt-ons, which are all priced at £7.50pm (one will come free on all contracts 18 months or longer) and should you go outside your allowance calls, texts and picture messages are charged at a standard 20p, 12p and 25p respectively. Voicemail is completely free on all tariffs.

As for the iPhone, new and existing customers get perhaps the biggest benefits of all with O2 massively increasing the amount of minutes and texts given to users at each price point to bring them in line with its new simplified tariffs.
Consequently, £35pm plans see allocated minutes and texts leap from 200/200 to 600/500 (the old £45pm allocation) while £45pm plans jump from 600/500 to the previous £55pm entitlement of 1200/500. The £55pm tariff itself is scrapped and replaced with a £75pm plan for ultra heavy users which offers a monstrous 3000 minutes per month along with 500 text messages. All iPhone contracts remain 18 months in length and come with free unlimited data and WiFi access, plus the handset's own Visual Voicemail.
Quite simply, hats off to O2.

http://www.trustedreviews.com/mobile...e-Contracts/p1

ihatemarmite · 29-01-2008, 16:32

Good news in certain respects for higher end users. For £15 Simplicity joiners, you will lose your included free O2 to O2 calls unless you pay an extra £7.50 pm, if the above is read literally. That would take the cost above Orange's SIM free and wouldn't be worth doing.
I spoke to a guy in an O2 shop who thought they weren't changing Simplicity £15 but maybe he's not been told.

In case you thought you could sign up for Simplicity on 31 Jan at the current £15, O2's customer line says that it actually takes 48 hours to open an account and get this tariff activated. AFAIK in law once you sign up, both sides are deemed to have entered into a contract. (?).

timmillwood · 29-01-2008, 21:03

great news for me as a new iPhone owner.

By the way it is the best phone I have ever owned and the biggest change in phone technology since my original Orange SPV.

ihatemarmite · 30-01-2008, 11:40

O2 do not allow 2 people who have a joint bank account to both join the Simplicity tariff. So they have lost 2 potential customers this morning.

magikmax · 30-01-2008, 13:54

Quote:

Originally Posted by timmillwood

By the way it is the best phone I have ever owned and the biggest change in phone technology since my original Orange SPV.

another one who can't see the wood for the (apple)trees

timmillwood · 30-01-2008, 15:02

Quote:

Originally Posted by magikmax

another one who can't see the wood for the (apple)trees

what are you on about?

magikmax · 30-01-2008, 16:09

Sorry, it's just that I'm not the biggest fan of the Apple iPhone. Yes, I'm slightly jealous that I don't own one, but I can't believe how much people have hyped it up.

Clearly a lot of work and thought has gone into the interface, which qudos to Apple is excellent, but the rest of the phone's features aren't exactly cutting edge, and I think the whole thing is a bit overpriced. Still, each to their own.

timmillwood · 30-01-2008, 17:35

Quote:

Originally Posted by magikmax

Sorry, it's just that I'm not the biggest fan of the Apple iPhone. Yes, I'm slightly jealous that I don't own one, but I can't believe how much people have hyped it up.

Clearly a lot of work and thought has gone into the interface, which qudos to Apple is excellent, but the rest of the phone's features aren't exactly cutting edge, and I think the whole thing is a bit overpriced. Still, each to their own.

well I am the biggest apple fan in the world after buying my first mac about 5 years ago. I wasn't that fussed on the iPhone for the exact reasons you said until I had a play, then I fell in love. The price isn't too bad, its the same as an iPod touch and a normal mobile phone.

It is lacking a few features but I'm not missing any of them so far.

twiglet piglet · 30-01-2008, 20:52

My son got the iphone when it first came out. I am always sceptical and thought it was a load of hype but I think it is fantastic and to be honest I am really jealous. It is so simple to use. easy to email and attach photos has all the capabilities of an ipod, has sat nav. I don't think you can ask much more of a phone, It is superb.

Sananda Maitreya · 30-01-2008, 22:57

Quote:

Originally Posted by twiglet piglet

My son got the iphone when it first came out. I am always sceptical and thought it was a load of hype but I think it is fantastic and to be honest I am really jealous. It is so simple to use. easy to email and attach photos has all the capabilities of an ipod, has sat nav. I don't think you can ask much more of a phone, It is superb.

nice phone. no sat nav though

ihatemarmite · 31-01-2008, 14:32

Following an incomprehensible series of emails from O2 after being refused on the spurious grounds of a joint bank account, I called an O2 shop today, only to be told they will be able to sign us up if we arrive in person, but as I can't get there before saturday, at the new tariffs only.
If £15 Simplicity no longer has unlimited O2 to O2 calls I will be seriously p'd off.
Will the shiny new tariffs be on their website tomorrow?

Sananda Maitreya · 01-02-2008, 14:10

Quote:

Originally Posted by ihatemarmite

Rang O2 this am to find out about joining Simplicity. The guy was pressuring me to join before end January as the tariffs are either being scrapped or completely changed (no further info) from Feb. He hinted that the £15 tariff may disappear.

Does anyone who knows what's up at O2 have any further info please?

well simplicity 15 is still there today. unless they have just omitted to update their website, it seems there is no change. the free o2 to o2 calls remain on online 15.

magikmax · 01-02-2008, 15:38

Was speaking to an O2 sales rep yesterday about this, as I was tracking the progress of an order I have with them. She advised me that the Simplicity tariffs weren't changing, it was just the 12, 18 and 24 month contracts with phones that were changing, she also said that my Simplicity tariff would not be afffected.

I ordered the £15/m simplicity SIM on wednesday night, haven't received my SIM card yet, or e-mail confirmation, but got my first bill from them via e-mail this morning

delorean_2k · 01-02-2008, 16:18

Have been on Simplicity for 2 months now, and am very happy

No problems whatsoever....

on the air · 01-02-2008, 16:29

I see t mobile are doing 200 minutes, 800 texts for £15 on sim only, or 1500 off peak minutes, 800 texts for £15

ihatemarmite · 06-02-2008, 10:53

I wanted to join Simplicity on O2 for their My europe extra bolt-on & inclusive O2 to O2 calls. Their reception's good where I live too. Merely as a test, we tried and got credit accepted for a £30 contract, but they won't allow both of us to have 2 Simplicity £15 contracts with the same address and bank account. Setting up 1 Simplicity account is no problem, but as soon as I click 'submit' on the 2nd app, within a split second it says 'declined' and suggests we go PAYG. This is happening too quickly for it to be a credit check.

I have now spent over £10 calling O2's 0870 lines with no joy as their CS can't work out what the problem is. Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out?

sharon7 · 06-02-2008, 11:22

Quote:

Originally Posted by ihatemarmite

Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out?

I have emailed o2 and always got a prompt reply. You can complete this form: https://www.o2.co.uk/apps/help/help

ihatemarmite · 06-02-2008, 11:41

thanks. Have just emailed them. Maybe we should have applied about a week apart to bypass their system block? My impression is their system thinks it's the same person applying twice.

magikmax · 06-02-2008, 15:45

Quote:

Originally Posted by ihatemarmite

I wanted to join Simplicity on O2 for their My europe extra bolt-on & inclusive O2 to O2 calls. Their reception's good where I live too. Merely as a test, we tried and got credit accepted for a £30 contract, but they won't allow both of us to have 2 Simplicity £15 contracts with the same address and bank account. Setting up 1 Simplicity account is no problem, but as soon as I click 'submit' on the 2nd app, within a split second it says 'declined' and suggests we go PAYG. This is happening too quickly for it to be a credit check.

I have now spent over £10 calling O2's 0870 lines with no joy as their CS can't work out what the problem is. Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out?

when I was on the phone to them the other week, the lady said if you contact the sales department they will send you another SIM card out and add it on to your existing account, so try them if you don't have any luck with the e-mail.

28-01-2008, 15:13	#1
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	O2 Simplicity tariffs to change 1 Feb Rang O2 this am to find out about joining Simplicity. The guy was pressuring me to join before end January as the tariffs are either being scrapped or completely changed (no further info) from Feb. He hinted that the £15 tariff may disappear. Does anyone who knows what's up at O2 have any further info please?

30-01-2008, 20:52	#15
twiglet piglet Forum Member Join Date: Mar 2007 Posts: 86	I love the iphone My son got the iphone when it first came out. I am always sceptical and thought it was a load of hype but I think it is fantastic and to be honest I am really jealous. It is so simple to use. easy to email and attach photos has all the capabilities of an ipod, has sat nav. I don't think you can ask much more of a phone, It is superb.

28-01-2008, 15:35	#2
Sananda Maitreya Forum Member Join Date: Apr 2007 Posts: 5,687	oh! i was considering getting the £15 one.

28-01-2008, 18:15	#3
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	There is a thread on Page 2 (as I write) about the changes.

28-01-2008, 18:22	#4
Sananda Maitreya Forum Member Join Date: Apr 2007 Posts: 5,687	i don't see anything in that thread about simplicity.

28-01-2008, 18:34	#5
dreamypuma Forum Member Join Date: Jun 2005 Location: Earth Posts: 2,129	Being a sceptical kind of person, it sounds like sales staff giving one last push for end of month figures. Based on to fact so draw to your own conclusions.

29-01-2008, 13:57	#6
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	No updates anyone? There's a thread by an O2 guy on new tariffs from 1 Feb but he doesn't mention the £15 Simplicity at all.

29-01-2008, 14:44	#7
Sananda Maitreya Forum Member Join Date: Apr 2007 Posts: 5,687	from trusted reviews: In a radical overhaul of its existing tariffs, the telco has announced that from 1 February it will boil all its existing price plans down to just six simple choices. Once the price plan is chosen, it can then be customised by simple bolt-on packages such as unlimited data, unlimited O2 to O2 calls, weekend minutes and text packages, etc. So how does it all work out? In theory the whole caboodle looks rather good, six minute/SMS plans are available: 75/125, 200/200, 400/500, 600/500, 1200/500 and 3000/500. The monthly price for each of these plans depends on whether you take out a 12, 18 or 24 month contract or a Simplicity (phone-less) deal. From here you add your bolt-ons, which are all priced at £7.50pm (one will come free on all contracts 18 months or longer) and should you go outside your allowance calls, texts and picture messages are charged at a standard 20p, 12p and 25p respectively. Voicemail is completely free on all tariffs. As for the iPhone, new and existing customers get perhaps the biggest benefits of all with O2 massively increasing the amount of minutes and texts given to users at each price point to bring them in line with its new simplified tariffs. Consequently, £35pm plans see allocated minutes and texts leap from 200/200 to 600/500 (the old £45pm allocation) while £45pm plans jump from 600/500 to the previous £55pm entitlement of 1200/500. The £55pm tariff itself is scrapped and replaced with a £75pm plan for ultra heavy users which offers a monstrous 3000 minutes per month along with 500 text messages. All iPhone contracts remain 18 months in length and come with free unlimited data and WiFi access, plus the handset's own Visual Voicemail. Quite simply, hats off to O2. http://www.trustedreviews.com/mobile...e-Contracts/p1

29-01-2008, 16:32	#8
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	Good news in certain respects for higher end users. For £15 Simplicity joiners, you will lose your included free O2 to O2 calls unless you pay an extra £7.50 pm, if the above is read literally. That would take the cost above Orange's SIM free and wouldn't be worth doing. I spoke to a guy in an O2 shop who thought they weren't changing Simplicity £15 but maybe he's not been told. In case you thought you could sign up for Simplicity on 31 Jan at the current £15, O2's customer line says that it actually takes 48 hours to open an account and get this tariff activated. AFAIK in law once you sign up, both sides are deemed to have entered into a contract. (?).

29-01-2008, 21:03	#9
timmillwood Forum Member Join Date: Sep 2005 Posts: 631	great news for me as a new iPhone owner. By the way it is the best phone I have ever owned and the biggest change in phone technology since my original Orange SPV.

30-01-2008, 11:40	#10
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	O2 do not allow 2 people who have a joint bank account to both join the Simplicity tariff. So they have lost 2 potential customers this morning.

30-01-2008, 13:54	#11
magikmax Forum Member Join Date: Aug 2005 Location: Scotlandshire Posts: 786	Quote: Originally Posted by timmillwood By the way it is the best phone I have ever owned and the biggest change in phone technology since my original Orange SPV. another one who can't see the wood for the (apple)trees

30-01-2008, 15:02	#12
timmillwood Forum Member Join Date: Sep 2005 Posts: 631	Quote: Originally Posted by magikmax another one who can't see the wood for the (apple)trees what are you on about?

30-01-2008, 16:09	#13
magikmax Forum Member Join Date: Aug 2005 Location: Scotlandshire Posts: 786	Sorry, it's just that I'm not the biggest fan of the Apple iPhone. Yes, I'm slightly jealous that I don't own one, but I can't believe how much people have hyped it up. Clearly a lot of work and thought has gone into the interface, which qudos to Apple is excellent, but the rest of the phone's features aren't exactly cutting edge, and I think the whole thing is a bit overpriced. Still, each to their own.

30-01-2008, 17:35	#14
timmillwood Forum Member Join Date: Sep 2005 Posts: 631	Quote: Originally Posted by magikmax Sorry, it's just that I'm not the biggest fan of the Apple iPhone. Yes, I'm slightly jealous that I don't own one, but I can't believe how much people have hyped it up. Clearly a lot of work and thought has gone into the interface, which qudos to Apple is excellent, but the rest of the phone's features aren't exactly cutting edge, and I think the whole thing is a bit overpriced. Still, each to their own. well I am the biggest apple fan in the world after buying my first mac about 5 years ago. I wasn't that fussed on the iPhone for the exact reasons you said until I had a play, then I fell in love. The price isn't too bad, its the same as an iPod touch and a normal mobile phone. It is lacking a few features but I'm not missing any of them so far.

30-01-2008, 22:57	#16
Sananda Maitreya Forum Member Join Date: Apr 2007 Posts: 5,687	Quote: Originally Posted by twiglet piglet My son got the iphone when it first came out. I am always sceptical and thought it was a load of hype but I think it is fantastic and to be honest I am really jealous. It is so simple to use. easy to email and attach photos has all the capabilities of an ipod, has sat nav. I don't think you can ask much more of a phone, It is superb. nice phone. no sat nav though

31-01-2008, 14:32	#17
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	Following an incomprehensible series of emails from O2 after being refused on the spurious grounds of a joint bank account, I called an O2 shop today, only to be told they will be able to sign us up if we arrive in person, but as I can't get there before saturday, at the new tariffs only. If £15 Simplicity no longer has unlimited O2 to O2 calls I will be seriously p'd off. Will the shiny new tariffs be on their website tomorrow?

01-02-2008, 14:10	#18
Sananda Maitreya Forum Member Join Date: Apr 2007 Posts: 5,687	Quote: Originally Posted by ihatemarmite Rang O2 this am to find out about joining Simplicity. The guy was pressuring me to join before end January as the tariffs are either being scrapped or completely changed (no further info) from Feb. He hinted that the £15 tariff may disappear. Does anyone who knows what's up at O2 have any further info please? well simplicity 15 is still there today. unless they have just omitted to update their website, it seems there is no change. the free o2 to o2 calls remain on online 15.

01-02-2008, 15:38	#19
magikmax Forum Member Join Date: Aug 2005 Location: Scotlandshire Posts: 786	Was speaking to an O2 sales rep yesterday about this, as I was tracking the progress of an order I have with them. She advised me that the Simplicity tariffs weren't changing, it was just the 12, 18 and 24 month contracts with phones that were changing, she also said that my Simplicity tariff would not be afffected. I ordered the £15/m simplicity SIM on wednesday night, haven't received my SIM card yet, or e-mail confirmation, but got my first bill from them via e-mail this morning

01-02-2008, 16:18	#20
delorean_2k Forum Member Join Date: Nov 2007 Location: Bedfordshire Posts: 122	Have been on Simplicity for 2 months now, and am very happy No problems whatsoever....

01-02-2008, 16:29	#21
on the air Forum Member Join Date: Jul 2003 Posts: 1,028	I see t mobile are doing 200 minutes, 800 texts for £15 on sim only, or 1500 off peak minutes, 800 texts for £15

06-02-2008, 10:53	#22
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	I wanted to join Simplicity on O2 for their My europe extra bolt-on & inclusive O2 to O2 calls. Their reception's good where I live too. Merely as a test, we tried and got credit accepted for a £30 contract, but they won't allow both of us to have 2 Simplicity £15 contracts with the same address and bank account. Setting up 1 Simplicity account is no problem, but as soon as I click 'submit' on the 2nd app, within a split second it says 'declined' and suggests we go PAYG. This is happening too quickly for it to be a credit check. I have now spent over £10 calling O2's 0870 lines with no joy as their CS can't work out what the problem is. Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out?

DS Forums

O2 Simplicity tariffs to change 1 Feb

06-02-2008, 11:22	#23
sharon7 Forum Member Join Date: Jan 2006 Posts: 280	Quote: Originally Posted by ihatemarmite Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out? I have emailed o2 and always got a prompt reply. You can complete this form: https://www.o2.co.uk/apps/help/help

06-02-2008, 11:41	#24
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	thanks. Have just emailed them. Maybe we should have applied about a week apart to bypass their system block? My impression is their system thinks it's the same person applying twice.

06-02-2008, 15:45	#25
magikmax Forum Member Join Date: Aug 2005 Location: Scotlandshire Posts: 786	Quote: Originally Posted by ihatemarmite I wanted to join Simplicity on O2 for their My europe extra bolt-on & inclusive O2 to O2 calls. Their reception's good where I live too. Merely as a test, we tried and got credit accepted for a £30 contract, but they won't allow both of us to have 2 Simplicity £15 contracts with the same address and bank account. Setting up 1 Simplicity account is no problem, but as soon as I click 'submit' on the 2nd app, within a split second it says 'declined' and suggests we go PAYG. This is happening too quickly for it to be a credit check. I have now spent over £10 calling O2's 0870 lines with no joy as their CS can't work out what the problem is. Before I throw in the towel and decamp to SIM only paired with My Family with Voda, is there anyone I can contact at O2 who can sort this out? when I was on the phone to them the other week, the lady said if you contact the sales department they will send you another SIM card out and add it on to your existing account, so try them if you don't have any luck with the e-mail.