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BT Line Rental Up. Evening and Daytime Calls Up. |
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#26 |
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Inactive Member
Join Date: Apr 2007
Location: Proud European!
Posts: 7,120
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Quote:
BT certainly won't be winning any Plain English awards for these announcements!
Currently on Option 1 and only use phone in the evening/weekends so looks like I'll have to upgrade to Option 2 to avoid the outrageous evening charges. Don't like the idea of 12 month contracts at all... CPS to Primus Saver 2 - £0.00 (NOTHING) and get inclusive evening and weekend calls, each call can last 90 mins, just either hang up and re-dial or pay 1p/min from there on. |
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#27 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Or just have BT for Line Rental, pay by Direct Debit and go Paperless, line rental = £10.50.
CPS to Primus Saver 2 - £0.00 (NOTHING) and get inclusive evening and weekend calls, each call can last 90 mins, just either hang up and re-dial or pay 1p/min from there on. In various BT publications, there's conflicting information but, it appears you need to make: 1 chargeable call per month to qualify for Unlimited Weekend Plan; 2 chargeable calls per month to qualify for free BT Privacy (Caller Display). 2 chargeable or inclusive calls per month to keep free 1571; IMHO, that's deliberately convoluted/different to catch people out? |
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#28 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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I signed up for online only billing, but cannot see anything online - and i'm still getting paper bills + no discount.
How on earth do i get onto paper free billing? I've emailed them, but they're not in a hurry to swap me over it seems! |
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#29 |
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Forum Member
Join Date: Nov 2004
Location: United Kingdom
Posts: 740
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Emailing BT is as much use as a chocolate tea pot. You realy do need to speak to an advisor. State that you've requested sole online billing since DATE X and ask for the credit for reduced line rental back - advisor will initially say 'no chance', if so, escalate to coach or manaher, most coaches will give benefit of the doubt and issue a credit/gesture of goodwill to your account.
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#30 |
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Forum Member
Join Date: Jan 2004
Location: London/Essex Borderlands
Posts: 1,561
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I like how BT say line rental is going up by 75p....£10.50 to £11.75 is not 75p last time I looked.
I have a BT line in my house but this is used by other family members. Can anyone tell me if I switch to Option 3, do you still get charged a connection fee per call and if so, how much is it? thanks. Bt's web site is very unclear on charges |
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#31 |
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Forum Member
Join Date: Oct 2001
Posts: 26,381
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Quote:
I like how BT say line rental is going up by 75p....£10.50 to £11.75 is not 75p last time I looked.
Quote:
I have a BT line in my house but this is used by other family members. Can anyone tell me if I switch to Option 3, do you still get charged a connection fee per call and if so, how much is it? thanks. Bt's web site is very unclear on charges
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#32 |
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Forum Member
Join Date: Jan 2004
Location: London/Essex Borderlands
Posts: 1,561
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...thanks for that.
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#33 |
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Forum Member
Join Date: Jan 2007
Location: Somerset
Posts: 52
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Perhaps I am joining this discussion a little late in the day but I am currently a BT Option 1 user and the forthcoming price changes have convinced me of the need to go with Primus (or the like).
If, as many have suggested, I use Primus (with the mobile add on) to get free evening and weekends and then also use 18185 for cheaper daytime calls I am wondering what Primus gets out of this? Surely there must be some kind of tie-in or minimum number of calls otherwise they get nothing particularly if I go for an orchid as well.
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#34 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,699
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Quote:
The new 'evening rate' is an utter disgrace!
![]() I only make the required 6 chargeable calls to avoid the fees for caller display and BT answer, I wonder if so called 'free' weekend calls will qualify for this purpose? Darren |
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#35 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
If, as many have suggested, I use Primus (with the mobile add on) to get free evening and weekends and then also use 18185 for cheaper daytime calls I am wondering what Primus gets out of this?
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#36 |
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Forum Member
Join Date: Jan 2007
Location: Somerset
Posts: 52
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I spoke briefly to Primus on the (BT) phone yesterday and was told that they had been inundated with requests since BT announced its changes (apparently the moneysavingexpert guy was on GMTV during the week encouraging people to shop around.)
If they suddenly get a load of new customers, many switched on to mse, one can only imagine that they are going to be a lot of extra work for not a lot of extra reward. I wonder then whether they will eventually be forced to adopt the BT model and require minimum number of chargeable calls to qualify for the freebies? |
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