Originally Posted by parthena:
“Given that most of the latest spate of spam I've been receiving for a month or two could be called "obscene" (OK, it's just subject headings like one received today "Ever been ashamed of the size of your d***", but what if I were an 8-year-old?), I wonder if Tiscali could be breaking the law or some internet convention in facilitating, or at least not hindering, its delivery?
Clutching at straws, I know, but couldn't we persuade Tiscali that they are obliged to act?
parthena”
Thats the point, Tiscali are not obliged to help. Do you expect the Post Office to withhold junk mail?
Having said that, this maybe another example of Tiscali removing a service that they are not contractually obliged to provide. In another thread I've asked what they can remove - web page access, email they probably feel that they don't have to provide it. If they can save more money from removing services than they will lose from customers leaving then this is what they will do. Tiscali's policy seems to to drive away as many customers as possible by providing the poorest quality service they possibly can, they want to be profitable above all else.
The target customers will be people willing to pay the lowest possible price but those people will ideally only use the internet a hour a day for simple web browsing and a few emails. I've been a big supporter of HC over the years (how many times have I been accused of being a HC or Tiscali employee) but I've completely changed my mind, a company like Tiscali who hates their customers and wants to drive them away is absolutely no use to anyone.
My advise is to change your ISP, I had great hopes for IPTV but I can't imagine Tiscali will do anything but destroy that too.