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BT Phone Problem


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Old 03-02-2008, 11:34
DXRulz
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Join Date: Dec 2006
Location: Oswestry, Shropshire
Posts: 4,196

This morning, our phone is dead when you press the call button and a dial tone is normally heard. When you ring the number it rings at the end you are calling from but you cant answer it. Have checked all cables about 5 times now and nothing.
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Old 03-02-2008, 11:47
ilovekrys
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Join Date: Sep 2005
Posts: 1,601
can you call out from your line
try also doing a ring back test on your line by calling 17070
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Old 04-02-2008, 13:20
The_Yank
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Join Date: Jan 2008
Posts: 6

I would suggest trying the phone in an extension socket to see if it works. if it doesn't work, it's probably the phone itself has died.

Borrow a phone from someone (neighbor or friend) and try it to see if it works before you go out and buy a new one. If the borrowed phone doesn't work, you need to call BT (from your mobile) and log a fault with them.

Good luck.
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