Mobile phone question

linfran · 05-02-2008, 21:13

I have a Pay as You Go Orange mobile. Every so often I get a text message from Orange saying "SIM Update". I haven't a clue what it means. Can someone tell me please?

05-02-2008, 21:30

can you not contact orange and ask?! or check the websites FAQ to see if it has any answers

*Em* · 05-02-2008, 21:32

I don't really know why you'd be getting them frequently - usually you get them when the phone is SIM is registered and ready for activation OR if you change your tariff etc.

Contact customer support or check the website unless someone else has the answers. Sorry I can't be more helpful.

bluechang · 05-02-2008, 22:25

i get that on my t mobile contract. AFAIK its something to do with the handset not reading the sim correctly (tell me if i'm wrong) a simple power cycle should resolve it. You could also remove the battery and sim, and give the sim a wipe clean along with the sim contacts on the mobile.

Failing that, pop into an orange store for them to have a look at it.

fallen.angel · 05-02-2008, 22:28

It usually means orange is sending some sort of update to your phone.. just give them a call and ask them what they are.. I just delete and then forget about them

prking · 06-02-2008, 08:40

They are just minor updates, it could be a change to the SIM message centre, to the list of preferred networks, to the SIM services items, to voicemail etc etc.

Its nothing to do with the SIM not being read properly, neither is it due to a fault with the phone. Just turn the phone on and off to complete the update. If you don't the network will send the update again after a while.

Lawe13 · 06-02-2008, 11:00

prking is correct there. read the text, reboot the handset and delete the text.

05-02-2008, 21:13	#1
linfran Forum Member Join Date: Feb 2006 Location: London Posts: 5,062	Mobile phone question I have a Pay as You Go Orange mobile. Every so often I get a text message from Orange saying "SIM Update". I haven't a clue what it means. Can someone tell me please?

05-02-2008, 21:30	#2
tiffany Posts: n/a	can you not contact orange and ask?! or check the websites FAQ to see if it has any answers

05-02-2008, 21:32	#3
Em Forum Member Join Date: Jul 2005 Location: Near Bradford :D Posts: 6,269	I don't really know why you'd be getting them frequently - usually you get them when the phone is SIM is registered and ready for activation OR if you change your tariff etc. Contact customer support or check the website unless someone else has the answers. Sorry I can't be more helpful.

05-02-2008, 22:25	#4
bluechang Forum Member Join Date: Nov 2006 Posts: 2,836	i get that on my t mobile contract. AFAIK its something to do with the handset not reading the sim correctly (tell me if i'm wrong) a simple power cycle should resolve it. You could also remove the battery and sim, and give the sim a wipe clean along with the sim contacts on the mobile. Failing that, pop into an orange store for them to have a look at it.

05-02-2008, 22:28	#5
fallen.angel Forum Member Join Date: May 2006 Location: NW London Posts: 722	It usually means orange is sending some sort of update to your phone.. just give them a call and ask them what they are.. I just delete and then forget about them

06-02-2008, 08:40	#6
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	They are just minor updates, it could be a change to the SIM message centre, to the list of preferred networks, to the SIM services items, to voicemail etc etc. Its nothing to do with the SIM not being read properly, neither is it due to a fault with the phone. Just turn the phone on and off to complete the update. If you don't the network will send the update again after a while.

06-02-2008, 11:00	#7
Lawe13 Forum Member Join Date: Dec 2007 Posts: 869	prking is correct there. read the text, reboot the handset and delete the text.

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Mobile phone question