[Nip_Me_Dr_Troy]

My 2 kids have Samsung phones, both, at some stage have had problems receiving texts. One called Vodafone & was told to leave the sim card out of the phone for 15 minutes, they still didn't work.

The other was told to go into Network Selections & change the network to Orange. This worked for both of them.

I never had this problem with my Nokia but bought a Samsung at the beginning of January & the texts have stopped working 3 times since then. Each time I change the network to Orange & they work.

Anyone know why we have to change it to Orange to get it to work when we're all on Vodafone.

[BoBaDoB]

have they accidently put the numbers into the block list?

located in message > settings > text message > block list : i think

[Nip_Me_Dr_Troy]

Quote:

Originally Posted by BoBaDoB

have they accidently put the numbers into the block list?

located in message > settings > text message > block list : i think

No, can't find a block list, don't think it's that anyway, not with 3 of us it's happening to + once we set it to Orange, we get the texts.

[prking]

Its not the setting of the phone to Orange, its the phone not being able to log onto Orange and therefore re-connecting to Vodafone. Unfortunately, its due to the phone's firmware. I always advise people to read reviews of phones before buying. The current generation of Samsung phones are fairly buggy.

Quote:

Originally Posted by prking

Its not the setting of the phone to Orange, its the phone not being able to log onto Orange and therefore re-connecting to Vodafone. Unfortunately, its due to the phone's firmware. I always advise people to read reviews of phones before buying. The current generation of Samsung phones are fairly buggy.

I dont get that though. They are all on Vodafone so why should they have to connect to Orange at all?

[Nip_Me_Dr_Troy]

Quote:

Originally Posted by prking

Its not the setting of the phone to Orange, its the phone not being able to log onto Orange and therefore re-connecting to Vodafone. Unfortunately, its due to the phone's firmware. I always advise people to read reviews of phones before buying. The current generation of Samsung phones are fairly buggy.

I don't get it either, why should it need to log onto Orange, we're all on Vodafone. It does seem to be the phones though because I'm using the same Vodafone sim that I used in my Nokia & I never had that problem. It's really annoying though as that's twice tonight I've had to change those settings (although still not sure why but it seems to work) the kids have only ever had to do it once.

[prking]

Without getting too technical, its to do with communication between the phone and network. Effectively, you are restarting the communication.

[stud u like]

Have you emptied your inboxes? A lot of texts in inboxes stop texts coming through.

[Warfield Royal]

Quote:

Originally Posted by prking

Without getting too technical, its to do with communication between the phone and network. Effectively, you are restarting the communication.

Similar to my situation.

I have a recently acquired Sony Ericsson W960i on Vodafone and I am using Vodafone Live extensively. Periodically I lose the network connection and I get a "Not Logged In" message.

I have to put the phone into flight mode and then back into phone mode to get get a connection.

[Nip_Me_Dr_Troy]

Quote:

Originally Posted by prking

Without getting too technical, its to do with communication between the phone and network. Effectively, you are restarting the communication.

Fair enough, but restarting with a network that's not the one you're on. Very confusing.

And yep, my inbox is empty.

[prking]

Very basically, its the only way to get the phone to start talking properly to the network.

Get better phones I've never got on with Samsung phones personally I find them crap.

[prking]

Certainly the last couple of years Samsung have had some truly bad phones (software wise). It does look like things are getting better though.

[edwardpeter]

As a few people have suggested above, the reason your phones stop getting the messages is because they've stopped telling the network where they are, so we can't find them to deliver your texts. Choosing Orange (or any other network in fact) closes the connection completely, so your phone connects from scratch, at which point the messages flood through.

This can sometimes be the handset at fault, and sometimes the SIM. As you've said the SIM works fine in other phones, so I expect it's a slight handset fault. If your phones are under warranty you can get the problem repaired as I expect it's a real nuisance to have that keep happening.

edwardpeter

Vodafone UK