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Orange query - backing up files on phone
starlight_xx
14-02-2008
My Motorola V8 has for some reason stopped connecting to my PC which obviously means I cant back my phone up. Orange have offered to replace the handset but at the moment if they do I lose everything on it.

They used to do a back up facility on your phone where it connected to Orange servers but for some reason dont do this now.

Does anyone know ANY way at all that I can get all my files/photos backed up.

Id rather get the phone replaced sooner rather than later before I end up potentially losing even more
Lawe13
14-02-2008
Bluetooth them to your PC if you can, or alternatively another phone.
andybno1
14-02-2008
what is it you want to backup? contacts can be copied to the sim card, photos, music and video can be bluetoothed to another phone or (if you have a bluetooth dongle) your pc as stated above
starlight_xx
14-02-2008
Ive got ringtones already on my PC. My contacts and texts can get saved to my SIM card so its really photos and videos. I didnt realise I could bluetooth to my PC, is that quite easy to do, that would be perfect then itd all be on my PC ready for my replacement phone
prking
15-02-2008
Does the phone have a memory card you could copy your photos to?
andybno1
15-02-2008
Originally Posted by starlight_xx:
“Ive got ringtones already on my PC. My contacts and texts can get saved to my SIM card so its really photos and videos. I didnt realise I could bluetooth to my PC, is that quite easy to do, that would be perfect then itd all be on my PC ready for my replacement phone”

I'm not saying argos is the best place to go but you can easily pick up a bluetooth usb dongle for £6.99
http://www.argos.co.uk/static/Produc...EBLUETOOTH.htm
starlight_xx
15-02-2008
Originally Posted by prking:
“Does the phone have a memory card you could copy your photos to?”

Unfortunately not. The phone itself has a fairly big memore and no card... definitely a design fault that


Originally Posted by andybno1:
“I'm not saying argos is the best place to go but you can easily pick up a bluetooth usb dongle for £6.99
http://www.argos.co.uk/static/Produc...EBLUETOOTH.htm”


Got on on ebay for a fiver I do hope its easy to use lol
Lawe13
15-02-2008
It should be dead easy, I just plug mine into my PC and it installs no problems without CD.

Then you name your PC, and turn Bluetooth on.

Search for the PC from your phone, and then send the files.

Easy!
starlight_xx
22-02-2008
Thanks for the suggestions. Got a dongle on ebay for a fiver and I cant believe how easy it was to transfer everything!

Phoned Orange about 10 mins ago & my new phone is being delivered tomorrow
Lawe13
23-02-2008
Glad we could help, despite the bashing going on at the minute, there are some at Orange who genuinely want to help
starlight_xx
25-02-2008
Originally Posted by Lawe13:
“Glad we could help, despite the bashing going on at the minute, there are some at Orange who genuinely want to help ”

I have to admit from a mobile customer Ive always been more than happy with Orange. With the upgrades, deals & general service Ive got. BB side is a different kettle of fish mind you lol

And my new phone arrived as promised
susie-4964
25-02-2008
Originally Posted by Lawe13:
“Glad we could help, despite the bashing going on at the minute, there are some at Orange who genuinely want to help ”

I've been with Orange for about 10 years and I wouldn't change, I think they're great. Wouldn't touch O2 with a barge pole, their customer service is poorly named!
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