vodafone 121 not working on new port

mrg9999 · 14-02-2008, 12:13

When I dial 121, I get "number not in use"
I have tried to register my phone, and reset voicemail 1211, but still get number not in use. I have called customer support at 25p a time 4 times, but it is not resolved.

I bought another vodafone payg sim, and voicemail works fine on that??

What should I do? try porting it from vodafone to vodafone?

I have ported numbers into my business account without any problem. Do Vodafone disciminate between PAYG and business users ?

flagpole · 14-02-2008, 12:37

email vf customer care rather than phoning them.

i'm not certain you'd be allowed to port.

mrg9999 · 14-02-2008, 12:48

Quote:

Originally Posted by flagpole

email vf customer care rather than phoning them.

i'm not certain you'd be allowed to port.

I've tried their email form, but not even a receipt so far. I might call my corporate account manager, and see if she can sort it out.

BT@home · 14-02-2008, 14:12

I thought the number had changed to 242, at least mine is working with 242.

BoBaDoB · 14-02-2008, 14:48

that is if you use vodafone.net

prking · 14-02-2008, 17:56

When did you port your number?

gembo2609 · 14-02-2008, 19:08

Quote:

Originally Posted by mrg9999

When I dial 121, I get "number not in use"
I have tried to register my phone, and reset voicemail 1211, but still get number not in use. I have called customer support at 25p a time 4 times, but it is not resolved.

I bought another vodafone payg sim, and voicemail works fine on that??

What should I do? try porting it from vodafone to vodafone?

I have ported numbers into my business account without any problem. Do Vodafone disciminate between PAYG and business users ?

Sorry to hear you're having problems using your Voicemail. I would like to take a look at your Vodafone account to ensure all your settings are correct. I think the best option would be for us to delete your current Voicemail settings and to start again.

I understand you have already tried emailing us but not had any response, I'm sorry about this, would you mind trying again for me by using Vodafone’s online contact us form here. This time please include the code FIT135 in the body of the email and it will direct it through to my team.

I look forward to hearing from your so we can get this resolved.

Thanks
Gembo
Vodafone UK

flagpole · 15-02-2008, 11:45

does anyone know if vod are putting new subscribers on their updated business voicemail yet??

14-02-2008, 12:13	#1
mrg9999 Forum Member Join Date: Nov 2004 Posts: 14	vodafone 121 not working on new port When I dial 121, I get "number not in use" I have tried to register my phone, and reset voicemail 1211, but still get number not in use. I have called customer support at 25p a time 4 times, but it is not resolved. I bought another vodafone payg sim, and voicemail works fine on that?? What should I do? try porting it from vodafone to vodafone? I have ported numbers into my business account without any problem. Do Vodafone disciminate between PAYG and business users ?

14-02-2008, 12:37	#2
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	email vf customer care rather than phoning them. i'm not certain you'd be allowed to port.

14-02-2008, 12:48	#3
mrg9999 Forum Member Join Date: Nov 2004 Posts: 14	Quote: Originally Posted by flagpole email vf customer care rather than phoning them. i'm not certain you'd be allowed to port. I've tried their email form, but not even a receipt so far. I might call my corporate account manager, and see if she can sort it out.

14-02-2008, 14:12	#4
BT@home Forum Member Join Date: Nov 2004 Posts: 1,911	I thought the number had changed to 242, at least mine is working with 242.

14-02-2008, 14:48	#5
BoBaDoB Forum Member Join Date: Jul 2002 Location: Stoke On Trent/Staffordshire Posts: 1,556	that is if you use vodafone.net

14-02-2008, 17:56	#6
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	When did you port your number?

14-02-2008, 19:08	#7
gembo2609 Forum Member Join Date: Dec 2007 Posts: 10	Quote: Originally Posted by mrg9999 When I dial 121, I get "number not in use" I have tried to register my phone, and reset voicemail 1211, but still get number not in use. I have called customer support at 25p a time 4 times, but it is not resolved. I bought another vodafone payg sim, and voicemail works fine on that?? What should I do? try porting it from vodafone to vodafone? I have ported numbers into my business account without any problem. Do Vodafone disciminate between PAYG and business users ? Sorry to hear you're having problems using your Voicemail. I would like to take a look at your Vodafone account to ensure all your settings are correct. I think the best option would be for us to delete your current Voicemail settings and to start again. I understand you have already tried emailing us but not had any response, I'm sorry about this, would you mind trying again for me by using Vodafone’s online contact us form here. This time please include the code FIT135 in the body of the email and it will direct it through to my team. I look forward to hearing from your so we can get this resolved. Thanks Gembo Vodafone UK

15-02-2008, 11:45	#8
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	does anyone know if vod are putting new subscribers on their updated business voicemail yet??

DS Forums

vodafone 121 not working on new port