So far I have arranged for Tiscali TV installation TWICE and still don't have the service. I've had broadband for 4 years with Tiscali and never had a problem. The bundle of free line rental, anytime calls to 01 and 02 telephone numbers, up to 8Mb broadband and Tiscali TV all for £24.99 looked "too good to be true" - maybe it is .....
Firstly on 29th Jan 08, and I get a phone call at 2pm from Tiscali the day before and the operator advises that the installation is cancelled due to "technical difficulties". I press the Indian Call Centre Operator to explain "technical difficulties" and get no joy.
Fast forward a few weeks. Installation due today (19th Feb 08), take time work off again, and yesterday I get a call - again at 2pm (why so late!?!, a pattern?) - from the Indian Call Centre Operator stating that the installation is off due to "technical difficulties".
At what point do I phone the Guinness Book of Records under the catagory "Cancelled Tiscali TV Installations"?
I am so hacked off at Tiscali's Non Customer Service. I can't afford to just keep taking more and more time off work for Tiscali not to show up. Is this hastle really all worth it ... I wonder.
BromsgroveBhoy
Firstly on 29th Jan 08, and I get a phone call at 2pm from Tiscali the day before and the operator advises that the installation is cancelled due to "technical difficulties". I press the Indian Call Centre Operator to explain "technical difficulties" and get no joy.
Fast forward a few weeks. Installation due today (19th Feb 08), take time work off again, and yesterday I get a call - again at 2pm (why so late!?!, a pattern?) - from the Indian Call Centre Operator stating that the installation is off due to "technical difficulties".
At what point do I phone the Guinness Book of Records under the catagory "Cancelled Tiscali TV Installations"?
I am so hacked off at Tiscali's Non Customer Service. I can't afford to just keep taking more and more time off work for Tiscali not to show up. Is this hastle really all worth it ... I wonder.
BromsgroveBhoy