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Old 14-07-2003, 10:12
digitalwolf
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Join Date: Apr 2002
Location: West Midlands
Posts: 1,439

Next month I have a free upgrade with orange after being with them for 12 months! I want a Sony Ericsson T610, but can i just stroll into orange on August 1st or will i recieve a letter with the bill or a phone call.

Chris
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Old 14-07-2003, 13:54
Fred Smith
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Join Date: Mar 2002
Location: Reading
Posts: 2,758
From my experience Orange will do nothing. But you may get several phone calls from Orange resellers offering you an upgrade if you commit to another years contract (applies to Orange themselves as well). What puzzled me was who informed the resellers that my contract was up for renewal. Orange denied any knowledge and the resellers were equally unhelpful. If you want an upgrade and are prepared to commit for another year I think your best course of action is to ring Orange directly yourself.
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Old 14-07-2003, 14:52
hxbro
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Join Date: Nov 2000
Posts: 2,161
Walk into a local orange shop, they should be able to sort it out for you. You can also upgrade via the website iirc too.

Beware of anyone ringing up saying you can upgrade it won't be orange. It happened to me last year, the (censored) still sent me a phone and new sim card, they managed to get orange to cancel my existing sim too. I complained to orange about doing something without any customer consent, they registered a complaint but I didn't hear anything back.

Hx
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