Pioneer plasma retention/burn advice sought

kaz7 · 24-02-2008, 10:10

I have a Pioneer PDP4270XD which I bought 10 months ago. Its has a great picture but last month I noticed various lines, logos, and shapes showing permanently in different parts of the screen. I have researched in this forum and others on the cause and removal of this ghost images but nothing seems to be working. Pioneer themselves have suggested a 7 day overnight screen wash using a blank analog signal to generate the random snow but this has made no difference either.

Are these ghost images permanent ? What consumer rights do I have under the manufactures warranty if I am not happy with the quality of the picture ?

HDMI · 24-02-2008, 10:23

Hi Kaz7,When you first set up your pioneer did you first turn down the contrast/brightness/colour settings? because all tv settings out of the box are all set too high,It is very important especially with a plasma to run it in gently

kaz7 · 24-02-2008, 10:42

I dont think I did...

Nigel Goodwin · 24-02-2008, 11:10

Quote:

Originally Posted by kaz7

Are these ghost images permanent ? What consumer rights do I have under the manufactures warranty if I am not happy with the quality of the picture ?

The guarantee specifically says that screen burn isn't covered, as HDMI says, it's important to run a Plasma in gently to avoid screen burn - by far the highest risk is during the first few months.

24-02-2008, 10:10	#1
kaz7 Forum Member Join Date: Dec 2005 Posts: 5	Pioneer plasma retention/burn advice sought I have a Pioneer PDP4270XD which I bought 10 months ago. Its has a great picture but last month I noticed various lines, logos, and shapes showing permanently in different parts of the screen. I have researched in this forum and others on the cause and removal of this ghost images but nothing seems to be working. Pioneer themselves have suggested a 7 day overnight screen wash using a blank analog signal to generate the random snow but this has made no difference either. Are these ghost images permanent ? What consumer rights do I have under the manufactures warranty if I am not happy with the quality of the picture ?

24-02-2008, 10:23	#2
HDMI Forum Member Join Date: May 2006 Posts: 889	Pioneer Screenburn Hi Kaz7,When you first set up your pioneer did you first turn down the contrast/brightness/colour settings? because all tv settings out of the box are all set too high,It is very important especially with a plasma to run it in gently

24-02-2008, 10:42	#3
kaz7 Forum Member Join Date: Dec 2005 Posts: 5	I dont think I did...

24-02-2008, 11:10	#4
Nigel Goodwin Forum Member Join Date: Apr 2006 Location: North Derbyshire Posts: 41,789	Quote: Originally Posted by kaz7 Are these ghost images permanent ? What consumer rights do I have under the manufactures warranty if I am not happy with the quality of the picture ? The guarantee specifically says that screen burn isn't covered, as HDMI says, it's important to run a Plasma in gently to avoid screen burn - by far the highest risk is during the first few months.

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Pioneer plasma retention/burn advice sought