Hi,
I wonder if you could help me out on this here, this morning I currently had a K850i which i bought myself at christmastime and O2 Simplicity £30 a month for 1200 mins and unlimited texts.
I quite fancied getting a new phone which is slimmer and doesn't have touch screen so i decided i'd maybe go down the contract route where i'd get a new phone for free and sell my old one for money.
I quite fancied the W890i which i saw advertised on some websites. First of all was tempted by 3 Mobile 1100 mins or texts for £32 per month.
Then I saw other providers had it and even O2 had it but only 600 mins and unlimited texts for £35.
I was at the shops and none of them had it in except Phones 4 U which i went in and saw what they could offer me at first they said they could offer me 750mins and unlimited texts for £40 per month which i thought reasonable as i was getting the phone for free this was on orange.
Then they started putting it through and came back to me at the last minute after i'd done the check etc saying that they only offered it on vodafone or o2. She then said that she could give me the exact same deal on vodafone but couldn't keep my existing number! I said no as i want to keep my number.
She then turned round and said she'd try and do an upgrade on O2 and after the whole process it worked but the deal was 600 mins 500 texts for £35 per month and £7.50 per month for unlimited texts equaling £42.50 per month so i went ahead as O2 keep MMS included within the texts and free voicemail also that fact that she told me that after 12 months i can go back in and they would buy out my contract and i'd be able to get a new one.
So after nearly 2 hours in the shop I eventually walked out with the new phone and new sim card but also my sim card as well in my old phone. The new sim is inactive and O2 don't seem to have any record of change on my account.
Will this take affect after 24 hours? Also why is it changing to contract after my next billing date is this normal for new contracts out of Phones 4 U?
I kinda feel ripped off seeing that vodafone are doing the phone for £25 when you take out 750mins and unlimited texts for £30 per month and you can add Stop the Clock for £5.
What should i do? Can i still take the phone back or would i lose my number? Or have i gained a free phone without my tariff changing?
I wonder if you could help me out on this here, this morning I currently had a K850i which i bought myself at christmastime and O2 Simplicity £30 a month for 1200 mins and unlimited texts.
I quite fancied getting a new phone which is slimmer and doesn't have touch screen so i decided i'd maybe go down the contract route where i'd get a new phone for free and sell my old one for money.
I quite fancied the W890i which i saw advertised on some websites. First of all was tempted by 3 Mobile 1100 mins or texts for £32 per month.
Then I saw other providers had it and even O2 had it but only 600 mins and unlimited texts for £35.
I was at the shops and none of them had it in except Phones 4 U which i went in and saw what they could offer me at first they said they could offer me 750mins and unlimited texts for £40 per month which i thought reasonable as i was getting the phone for free this was on orange.
Then they started putting it through and came back to me at the last minute after i'd done the check etc saying that they only offered it on vodafone or o2. She then said that she could give me the exact same deal on vodafone but couldn't keep my existing number! I said no as i want to keep my number.
She then turned round and said she'd try and do an upgrade on O2 and after the whole process it worked but the deal was 600 mins 500 texts for £35 per month and £7.50 per month for unlimited texts equaling £42.50 per month so i went ahead as O2 keep MMS included within the texts and free voicemail also that fact that she told me that after 12 months i can go back in and they would buy out my contract and i'd be able to get a new one.
So after nearly 2 hours in the shop I eventually walked out with the new phone and new sim card but also my sim card as well in my old phone. The new sim is inactive and O2 don't seem to have any record of change on my account.
Will this take affect after 24 hours? Also why is it changing to contract after my next billing date is this normal for new contracts out of Phones 4 U?
I kinda feel ripped off seeing that vodafone are doing the phone for £25 when you take out 750mins and unlimited texts for £30 per month and you can add Stop the Clock for £5.
What should i do? Can i still take the phone back or would i lose my number? Or have i gained a free phone without my tariff changing?