I'm one of the original Homechoice customers and rarely have anything to complain about, but since email was offline for a few days a couple of months ago I regularly get in the region of 5,000 spam emails a day.
Admittedly I haven't reported this to Tiscali, but I've previously queried the control of spam with the support folk who said they couldn't help and their suggestion was to set up message rules which I've done, of the 5,000 only 150 end up in my inbox.
Whilst the spam is irritating it's the time it takes to check my messages that really bugs me. Yesterday took over 4 hours as I hadn't checked for a few days.
I have another "Homechoice" email account which is virtually free of spam and now use this for most things. I also have a "Tiscali" email account and this doesn't get hit either.
I work in the IT industry and know there are applications that can help, so I struggle to understand why Tiscali can't do something.
Has anyone had a similar experience?
Admittedly I haven't reported this to Tiscali, but I've previously queried the control of spam with the support folk who said they couldn't help and their suggestion was to set up message rules which I've done, of the 5,000 only 150 end up in my inbox.
Whilst the spam is irritating it's the time it takes to check my messages that really bugs me. Yesterday took over 4 hours as I hadn't checked for a few days.
I have another "Homechoice" email account which is virtually free of spam and now use this for most things. I also have a "Tiscali" email account and this doesn't get hit either.
I work in the IT industry and know there are applications that can help, so I struggle to understand why Tiscali can't do something.
Has anyone had a similar experience?
I'm now using SpamExperts filter and it's pretty good, but it's being kept busy!