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How many people have posted a complaint about Tiscali |
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#1 |
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Forum Member
Join Date: May 2005
Location: surrey
Posts: 296
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How many people have posted a complaint about Tiscali
Just want a simple yes to all those who have posted a complaint about the tiscali/HC service.
someone on here thinks its no more than 10 people. i think its more like 1000. would have liked to do this as a poll but the forum doesnt have it listed as an option. |
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#2 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
Just want a simple yes to all those who have posted a complaint about the tiscali/HC service.
someone on here thinks its no more than 10 people. i think its more like 1000. would have liked to do this as a poll but the forum doesnt have it listed as an option. |
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#3 |
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Forum Member
Join Date: Jun 2002
Location: Swanley, Kent
Posts: 162
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I have posted complaints, and yes more than one. I wont go into detail, but its about move and transfers, and billing. Seperate complaints.
And the billing complaints have only started since Tiscali. Homechoice bill was spot on EVERYTIME. |
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#4 |
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Forum Member
Join Date: Mar 2007
Location: Croydon
Posts: 56
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Yes I have.
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#5 |
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Forum Member
Join Date: Sep 2007
Posts: 24
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Not a single month in 7 months without me having to constantly complain. Nearly all about never billing me correctly, but the last one was about no tv service for over a week and the fact two people at customer service told me they no longer send out engineers except 9-5 Monday to Friday. As I was at work they cancelled my whole subscription (TV,BB,Tel) and I am now having fun getting away from Tiscali, but I forsee it not being that simple. I suspect more complaints to follow. Sorry bit longer than a 'yes' but it just seems to flow when I start complaining about them.
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#6 |
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Forum Member
Join Date: Sep 2005
Location: London
Posts: 452
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Hell yes!
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#7 |
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Forum Member
Join Date: Sep 2004
Location: cheshire
Posts: 3,552
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Quote:
Just want a simple yes to all those who have posted a complaint about the tiscali/HC service.
someone on here thinks its no more than 10 people. i think its more like 1000. would have liked to do this as a poll but the forum doesnt have it listed as an option. shame really as i like tiscali tv and all the vod stuff |
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#8 |
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Forum Member
Join Date: Feb 2008
Posts: 21
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Yes tiscali are a shambles. If you want to see a thousand complaints go to the tv section of www.tiscali.co.uk/forums/
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#9 |
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Forum Member
Join Date: Nov 2000
Posts: 953
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Quote:
Yes tiscali are a shambles. If you want to see a thousand complaints go to the tv section of www.tiscali.co.uk/forums/
We are talking about Tiscali TV, and there isn't even 150 threads in that forum so how there can be 1000 people with technical issues? |
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#10 |
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Forum Member
Join Date: May 2005
Location: surrey
Posts: 296
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Quote:
We are talking about Tiscali TV, and there isn't even 150 threads in that forum so how there can be 1000 people with technical issues?
no one mentioned TV . we are talking about Tiscali service as a whole, Tv, phone , internet, customer service and the overall complete lack of qulity since HC took over |
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#11 |
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Forum Member
Join Date: Nov 2004
Posts: 121
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>no one mentioned TV
Then you are in the wrong place . Tiscali TV For discussion of the Tiscali TV service I take it Virgin is perfect then ?
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#12 |
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Forum Member
Join Date: Mar 2007
Location: Croydon
Posts: 56
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Quote:
>no one mentioned TV Then you are in the wrong place . Tiscali TV For discussion of the Tiscali TV service I take it Virgin is perfect then ? Well this is the headrer on the cable forums. Quote:
Cable Discuss TV, phone and broadband services from Virgin Media and Tiscali TV.
So prey do tell where the correct place is to discuss problems, issues and so on about the tiscali service as a whole. This thread was set up to say if you have posted problems regarding tiscali as a whole not for people to complain about the original post. If you havent complained then no need to post.
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#13 |
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Forum Member
Join Date: May 2005
Location: surrey
Posts: 296
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Quote:
>no one mentioned TV
Then you are in the wrong place . Tiscali TV For discussion of the Tiscali TV service I take it Virgin is perfect then ? ![]() If you actually look at the tiscali section the forum covers ALL aspects of tiscali. |
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#14 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
>no one mentioned TV
Then you are in the wrong place . Tiscali TV For discussion of the Tiscali TV service I take it Virgin is perfect then ? ![]() |
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#15 |
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Forum Member
Join Date: Jun 2007
Location: London
Posts: 66
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I have to say that I've noticed a deterioration in customer service since Tiscali took over.
I've had a few nightmares trying to get things sorted out over the last year. in fact, one of their phone guys started shouting at me because I was getting impatient with his incompetence. |
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#16 |
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Forum Member
Join Date: Apr 2005
Location: Manchester
Posts: 591
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Quote:
Remember, Tiscali only have around 700,000 customers and Virgin have around a few million, Sky much more. So in relation the amount of complaints look far worse than say Sky or Virgin.
http://news.bbc.co.uk/1/hi/business/6897687.stm |
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#17 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
Where do you get the figure of 700,000 from? The number of Tiscali customers is closer to 1.9 million! Even before the purchase of Pipex, Tiscali had 1.2 million customers.
http://news.bbc.co.uk/1/hi/business/6897687.stm |
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#18 |
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Forum Member
Join Date: Nov 2000
Posts: 953
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So, it would seem total number of people who have complained about Tiscali TV is 9, which is less than 10 and nowhere near a 1000.
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#19 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
So, it would seem total number of people who have complained about Tiscali TV is 9, which is less than 10 and nowhere near a 1000.
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#20 |
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Forum Member
Join Date: Apr 2005
Location: Manchester
Posts: 591
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Quote:
I am talking Tiscali TV, not their broadband service customers. In their last annual report they said there were around 700,000 Tiscali TV customers as an estimate.
http://www.iptv-watch.co.uk/13112007...customers.html |
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#21 |
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Forum Member
Join Date: Nov 2000
Posts: 953
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Quote:
Peter you are being presumptuous. Just because only 10 people on here have complained that doesn't give you any idea of how many complaints Tiscali have had about their service. There are definately more people than that which I would believe have complained about the service. This is a forum with a couple of hundred people on it, no one will ever know the true figure as companies don't ever release those sort of figures.
I am being presumptuous?? I didn't claim that that thousands of people were complaining about Tiscali TV The reason this question was asked was that several people have posted on this forum that Tiscali TV is now a 'shambles', a disaster etc and that it somehow applied to all HC/Tiscali TV customers. The truth is a small number of customers have issues and thats to be expected. However, a dozen people (out of between 36,000 and 200,000 Tiscali TV customers) repeatedly complaining is not a reason to leave Tiscali TV . http://www.digitalspy.co.uk/digitalt...erage.html?rss BTW, please remember this is a Tiscali TV/ex-Homechoice forum who are on a completely different network and service package. How many of the posters here were referring to complaints about Tiscali and not Tiscali TV? I am not saying that Tiscali are a great ISP, they are obviously not. I am simply not willing to switch to another provider unless there is a real reason to, i.e. something that affects me. |
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#22 |
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Forum Member
Join Date: Nov 2000
Posts: 953
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Quote:
Well this is the headrer on the cable forums.
So prey do tell where the correct place is to discuss problems, issues and so on about the tiscali service as a whole. Quote:
This thread was set up to say if you have posted problems regarding tiscali as a whole not for people to complain about the original post.
For discussion of the Tiscali TV service previously known as Homechoice. |
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#23 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
I am being presumptuous?? I didn't claim that that thousands of people were complaining about Tiscali TV
The reason this question was asked was that several people have posted on this forum that Tiscali TV is now a 'shambles', a disaster etc and that it somehow applied to all HC/Tiscali TV customers. The truth is a small number of customers have issues and thats to be expected. However, a dozen people (out of between 36,000 and 200,000 Tiscali TV customers) repeatedly complaining is not a reason to leave Tiscali TV . http://www.digitalspy.co.uk/digitalt...erage.html?rss BTW, please remember this is a Tiscali TV/ex-Homechoice forum who are on a completely different network and service package. How many of the posters here were referring to complaints about Tiscali and not Tiscali TV? I am not saying that Tiscali are a great ISP, they are obviously not. I am simply not willing to switch to another provider unless there is a real reason to, i.e. something that affects me. |
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#24 |
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Forum Member
Join Date: Nov 2000
Posts: 953
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Quote:
No offence but this WAS a general thread, and not only that I think it is rather rude that someone should 'run the rule' ...
So, please post anything you like but expect it to be called off-topic if you do. The question is directed at Tiscali TV/HC customers because thats the only people its relevant to - we are not on Tiscali's network or service packages. |
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#25 |
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Forum Member
Join Date: Mar 2007
Location: Croydon, Surrey
Posts: 1,004
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Quote:
Forums have topics, subjects and rules. This forum is for Tiscali TV For discussion of the Tiscali TV service previously known as Homechoice.
So, please post anything you like but expect it to be called off-topic if you do. The question is directed at Tiscali TV/HC customers because thats the only people its relevant to - we are not on Tiscali's network or service packages. |
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