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Is There A UK Number For 3?


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Old 03-03-2008, 18:04
apollocreed
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Join Date: Mar 2003
Location: Dungiven,N.Ireland
Posts: 305

3 have stopped me sending and recieving both calls and texts the reason they state being that I have'nt paid my bill?Ive checked online and my bank statement clearly shows that the direct debit has been taken out of my account.Phoned 3 and the call centre staff were rather unhelpfull and couldnt make a lot of sense of them.Anyone have a number were I could speak to someone I understand and that can help me?
Thanks
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Old 04-03-2008, 06:56
tn2000
 
Posts: n/a
3 have stopped me sending and recieving both calls and texts the reason they state being that I have'nt paid my bill?Ive checked online and my bank statement clearly shows that the direct debit has been taken out of my account.Phoned 3 and the call centre staff were rather unhelpfull and couldnt make a lot of sense of them.Anyone have a number were I could speak to someone I understand and that can help me?
Thanks
I complained about my bill by writing to them and got a call back from someone in the UK. Here's the details.

By e-mail:
customer.services@3mail.com

3 Customer Services
Hutchison 3G UK Ltd
PO Box No 333
Glasgow
G2 9AG

or this one which is their head office

Hutchison 3G UK Limited
Star House
20 Grenfell Road
Maidenhead
SL6 1EH
Tel: 08707330333

Ask for a call back from the UK.
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