I have been eligible for an upgrade every four months for a number of years - usually paying about £50 excess each time for a phone of my choice. Today I called Orange and was told that there were changes made in February and now customers are only offered upgrades with three months left to go with their contract.
Has anyone heard about this? Surely this change should have been relayed to the customer?!
Has anyone heard about this? Surely this change should have been relayed to the customer?!