Hi there!
Are there any BT / Openreach engineers out there who know whether there is a upgraded / urgent repair services that is offered by BTand I could pay for? If I had BT Redcare and say someone accidently cuts through the line, who has to contact BT to have the line repaired? I am trying to find out if I can have an emergency repair service added as when there is a fault, it is extremely difficult to get through to BT Customer Services. Why did BT take away the geographic number? It was so easy to get through then - why???
It would be much apprecaited to hear from any of the engineers.
Cheers.
Brooke Bond
Are there any BT / Openreach engineers out there who know whether there is a upgraded / urgent repair services that is offered by BTand I could pay for? If I had BT Redcare and say someone accidently cuts through the line, who has to contact BT to have the line repaired? I am trying to find out if I can have an emergency repair service added as when there is a fault, it is extremely difficult to get through to BT Customer Services. Why did BT take away the geographic number? It was so easy to get through then - why???
It would be much apprecaited to hear from any of the engineers.
Cheers.
Brooke Bond