orange after 6 calls

BILLYBOO · 06-03-2008, 19:18

a friend of mine, is on orange racoon £15 p/m.after 6pm with unlimited calls is there a restriction on how long you can be on the phone

Ricardodaforce · 06-03-2008, 19:30

It's after 7pm.

BILLYBOO · 06-03-2008, 20:12

ok sorry didnt know it was 7, but how long can can she be on the phone after 7 for free

blueacid · 07-03-2008, 10:47

Advise her to carefully read her contract, and while advertised as unlimited, they may have a fair use policy. I'm on o2, and their unlimited o2 to o2 calls deal has a FUP of 2000 minutes; it might be a similar amount to that. I think orange also have free calls to customer care from their mobiles; you might advise her to ring up and ask what the limit is and how they handle you getting near / going over it.

Ricardodaforce · 07-03-2008, 15:00

Quote:

Originally Posted by blueacid

Advise her to carefully read her contract, and while advertised as unlimited, they may have a fair use policy. I'm on o2, and their unlimited o2 to o2 calls deal has a FUP of 2000 minutes; it might be a similar amount to that. I think orange also have free calls to customer care from their mobiles; you might advise her to ring up and ask what the limit is and how they handle you getting near / going over it.

I am sure it's 3000 mins.

BILLYBOO · 07-03-2008, 15:09

thanks ricardo,im sure thats what shes got equels about 1 and a half hours a night and only to landlines

yes unlimited is not unlimited !

_amanda_ · 07-03-2008, 16:09

As far as I am aware all of O2's unlimited tariffs are properly unlimited.

The fair usage was previously 2000 minutes.

jonespr1 · 07-03-2008, 21:22

Quote:

Originally Posted by Ricardodaforce

I am sure it's 3000 mins.

Yes' it's 3,000 minutes.

Robert

Lawe13 · 08-03-2008, 19:44

Quote:

Originally Posted by BILLYBOO

thanks ricardo,im sure thats what shes got equels about 1 and a half hours a night and only to landlines

yes unlimited is not unlimited !

So really she had no idea what she signed up for?

prking · 08-03-2008, 21:02

Quote:

Originally Posted by _amanda_

As far as I am aware all of O2's unlimited tariffs are properly unlimited.

The fair usage was previously 2000 minutes.

Yes, They now have an excessive use policy, as long as you are making voice calls for non-business use then its unlimited.

06-03-2008, 19:18	#1
BILLYBOO Forum Member Join Date: Feb 2008 Location: scottyland Posts: 154	orange after 6 calls a friend of mine, is on orange racoon £15 p/m.after 6pm with unlimited calls is there a restriction on how long you can be on the phone

06-03-2008, 19:30	#2
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	It's after 7pm.

06-03-2008, 20:12	#3
BILLYBOO Forum Member Join Date: Feb 2008 Location: scottyland Posts: 154	ok sorry didnt know it was 7, but how long can can she be on the phone after 7 for free

07-03-2008, 10:47	#4
blueacid Forum Member Join Date: Feb 2008 Posts: 1,536	Advise her to carefully read her contract, and while advertised as unlimited, they may have a fair use policy. I'm on o2, and their unlimited o2 to o2 calls deal has a FUP of 2000 minutes; it might be a similar amount to that. I think orange also have free calls to customer care from their mobiles; you might advise her to ring up and ask what the limit is and how they handle you getting near / going over it.

07-03-2008, 15:00	#5
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	Quote: Originally Posted by blueacid Advise her to carefully read her contract, and while advertised as unlimited, they may have a fair use policy. I'm on o2, and their unlimited o2 to o2 calls deal has a FUP of 2000 minutes; it might be a similar amount to that. I think orange also have free calls to customer care from their mobiles; you might advise her to ring up and ask what the limit is and how they handle you getting near / going over it. I am sure it's 3000 mins.

07-03-2008, 15:09	#6
BILLYBOO Forum Member Join Date: Feb 2008 Location: scottyland Posts: 154	thanks ricardo,im sure thats what shes got equels about 1 and a half hours a night and only to landlines yes unlimited is not unlimited !

07-03-2008, 16:09	#7
_amanda_ Forum Member Join Date: Feb 2008 Location: Glasgow Posts: 276	As far as I am aware all of O2's unlimited tariffs are properly unlimited. The fair usage was previously 2000 minutes.

07-03-2008, 21:22	#8
jonespr1 Forum Member Join Date: Apr 2005 Location: Pontypridd Posts: 112	Quote: Originally Posted by Ricardodaforce I am sure it's 3000 mins. Yes' it's 3,000 minutes. Robert

08-03-2008, 19:44	#9
Lawe13 Forum Member Join Date: Dec 2007 Posts: 869	Quote: Originally Posted by BILLYBOO thanks ricardo,im sure thats what shes got equels about 1 and a half hours a night and only to landlines yes unlimited is not unlimited ! So really she had no idea what she signed up for?

08-03-2008, 21:02	#10
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by _amanda_ As far as I am aware all of O2's unlimited tariffs are properly unlimited. The fair usage was previously 2000 minutes. Yes, They now have an excessive use policy, as long as you are making voice calls for non-business use then its unlimited.

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orange after 6 calls