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Mobile diverts calls for no reason


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Old 10-03-2008, 09:41
Mackay4
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Join Date: Mar 2008
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Has anyone seen this problem or can explain how it could occur?

My mobile has on occasion diverted incoming calls to another number held in my phone memory - without the phone being on divert.

The same phone also occasionally dials a wrong number when I dial by selecting from the address book.

This clearly causes confusion all round and I am at a loss to work out how it could happen. I assume the phone is faulty - but what kind of fault would result in this?

Any ideas appreciated.
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Old 10-03-2008, 12:55
Massive Attack
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I think the best thing to do would be to contact the network who will have better information and access to your account about diverts
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Old 10-03-2008, 18:15
prking
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Diverts are not actioned by the phone. The number to divert to is sent to the network by you using the divert set-up menu. There would need to be something seriously wrong with the phones firmware for it to make divert requests all by itself.

I would contact your provider and get the phone looked at.
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Old 11-03-2008, 12:43
_amanda_
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Location: Glasgow
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Sounds like there is something wrong with your phone. If it is still within warranty I would check with your network about a repair/replacement.
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