[Mackay4]

Has anyone seen this problem or can explain how it could occur?

My mobile has on occasion diverted incoming calls to another number held in my phone memory - without the phone being on divert.

The same phone also occasionally dials a wrong number when I dial by selecting from the address book.

This clearly causes confusion all round and I am at a loss to work out how it could happen. I assume the phone is faulty - but what kind of fault would result in this?

Any ideas appreciated.

[Massive Attack]

I think the best thing to do would be to contact the network who will have better information and access to your account about diverts

[prking]

Diverts are not actioned by the phone. The number to divert to is sent to the network by you using the divert set-up menu. There would need to be something seriously wrong with the phones firmware for it to make divert requests all by itself.

I would contact your provider and get the phone looked at.

[_amanda_]

Sounds like there is something wrong with your phone. If it is still within warranty I would check with your network about a repair/replacement.