Warranty

monkey · 10-03-2008, 19:11

I purchased a contract phone from the link last June. It now has a fault with the screen.

I assume that this is still covered by the '12 month' warranty rule for all purchases?

prking · 11-03-2008, 07:50

There is no "12 month warranty for all purchases".

You would expect a phone to last 9 months so I would contact them (the number is on your paperwork) and arrange a repair.

Ricardodaforce · 11-03-2008, 08:37

There usually is a 12 month warranty.

flagpole · 11-03-2008, 11:21

nokia 24 month

Ricardodaforce · 11-03-2008, 11:30

Quote:

Originally Posted by flagpole

nokia 24 month

Maybe, but the network won't honour that. You'd need to go direct to Nokia.

flagpole · 11-03-2008, 11:45

Quote:

Originally Posted by Ricardodaforce

Maybe, but the network won't honour that. You'd need to go direct to Nokia.

nokia service centers are everywhere. it's much quicker than posting it off to the network.

r_mitchell85 · 11-03-2008, 11:54

on most of the paperwork I recieve from my network (O2) it says something along the lines of "If you experince a fault or defect within your minimum contract period, please contact returns on 0870 blahblah"

10-03-2008, 19:11	#1
monkey Forum Member Join Date: Feb 2001 Location: Herts Posts: 471	Warranty I purchased a contract phone from the link last June. It now has a fault with the screen. I assume that this is still covered by the '12 month' warranty rule for all purchases?

11-03-2008, 07:50	#2
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	There is no "12 month warranty for all purchases". You would expect a phone to last 9 months so I would contact them (the number is on your paperwork) and arrange a repair.

11-03-2008, 08:37	#3
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	There usually is a 12 month warranty.

11-03-2008, 11:21	#4
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	nokia 24 month

11-03-2008, 11:30	#5
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	Quote: Originally Posted by flagpole nokia 24 month Maybe, but the network won't honour that. You'd need to go direct to Nokia.

11-03-2008, 11:45	#6
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	Quote: Originally Posted by Ricardodaforce Maybe, but the network won't honour that. You'd need to go direct to Nokia. nokia service centers are everywhere. it's much quicker than posting it off to the network.

11-03-2008, 11:54	#7
r_mitchell85 Forum Member Join Date: Mar 2003 Posts: 4,884	on most of the paperwork I recieve from my network (O2) it says something along the lines of "If you experince a fault or defect within your minimum contract period, please contact returns on 0870 blahblah"

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Warranty