I'm mid way through an 18 month orange select, 500 mins 500 text £25 tariff. My last month bill came, and all the texts were charged for... I enquired, and was told my tariff had come to an end! I was now being charged £25 for just the 500 mins - my texts were being charged for.
Can they do this? I'd not asked for the changed. They suggested I switched to the £35 500 mins, unlimited text tariff. But this costs me more, obviously.
I'm not happy with OCS and thinking of switching - surely this should be the final straw for me? I'm not even sure if it's legal...?
Stu
Can they do this? I'd not asked for the changed. They suggested I switched to the £35 500 mins, unlimited text tariff. But this costs me more, obviously.
I'm not happy with OCS and thinking of switching - surely this should be the final straw for me? I'm not even sure if it's legal...?
Stu