T-Mobile Web'n'Walk Five Day Pass

prking · 17-03-2008, 07:43

Is anyone else getting six days of Web'n'Walk, from this pass, rather than five?

BrightSparks · 17-03-2008, 08:00

Need more info on what pass it is how u got it ect,
If they give u a 5day trail for W'n'W then you will still be able to use it after the 5 days but you will jst be billed for it,
They gave me 1 month free on my contract and i said totally free, canceled at the end of the month cos i did not want it but because it was free i said yes and they assured me it would be cancled at the end of the month,
2 months later on my bill they was charging me for it the cheeky sods!!! had to ring up and complain and they gave me 2 months of £5.99 back and said sorry

prking · 17-03-2008, 08:15

@Brightsparks, I'm sorry I can't understand that.

The five day pass is supposed to allow five days unlimited Web'n'Walk for £2.50 on pay and go. i'm getting six days.

dangermouse1986 · 17-03-2008, 10:43

Quote:

Originally Posted by BrightSparks

Need more info on what pass it is how u got it ect,
If they give u a 5day trail for W'n'W then you will still be able to use it after the 5 days but you will jst be billed for it,
They gave me 1 month free on my contract and i said totally free, canceled at the end of the month cos i did not want it but because it was free i said yes and they assured me it would be cancled at the end of the month,
2 months later on my bill they was charging me for it the cheeky sods!!! had to ring up and complain and they gave me 2 months of £5.99 back and said sorry

The web n walk for contract is £7.50 p/m and they are only giving away the trial for contract customers so you wouldnt have been given £5.99, if your a contract customer and have only been given £5.99 I suggest e-mailing them or calling them as youve been under credited.

PRKING, afaik I've not heard of any issues with being given an extra free day!!! Keep schtum!!!

BrightSparks · 17-03-2008, 11:31

Quote:

Originally Posted by dangermouse1986

The web n walk for contract is £7.50 p/m and they are only giving away the trial for contract customers so you wouldnt have been given £5.99, if your a contract customer and have only been given £5.99 I suggest e-mailing them or calling them as youve been under credited.

It was on my bill that they were charging £5.99 for the web and walk and they had charged me on the prevous bill as well but i had not noticed it so they refunded x2 @£5.99,
They said that i should have been told that i had to manually ring up and cancel the WnW to say i did not want after the trial period otherwise it jst stays on and you get charged for it,

premiumrate · 17-03-2008, 11:53

Yes thats right you should have been told that you had to call to cancel, but I really don't get how your being charged £5.99 as on page 3 of the bill it should show £6.38 as this is £7.50 before VAT. Strange!

Appleseed · 17-03-2008, 12:19

Let me clear up the mystery!
The 5 days start from the next day (at midnight) after you send the text.
So If i did it now, the 5 days would start from midnight tonight, giving me 5 days and around 12 hours.
It says all of this on the T-Mobile website

prking · 17-03-2008, 18:22

I know what it says on the website, whether you believe me or not, I am still getting six days on a five day pass.

17-03-2008, 07:43	#1
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	T-Mobile Web'n'Walk Five Day Pass Is anyone else getting six days of Web'n'Walk, from this pass, rather than five?

17-03-2008, 08:00	#2
BrightSparks Forum Member Join Date: Nov 2005 Location: uk Posts: 1,029	Need more info on what pass it is how u got it ect, If they give u a 5day trail for W'n'W then you will still be able to use it after the 5 days but you will jst be billed for it, They gave me 1 month free on my contract and i said totally free, canceled at the end of the month cos i did not want it but because it was free i said yes and they assured me it would be cancled at the end of the month, 2 months later on my bill they was charging me for it the cheeky sods!!! had to ring up and complain and they gave me 2 months of £5.99 back and said sorry

17-03-2008, 08:15	#3
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	@Brightsparks, I'm sorry I can't understand that. The five day pass is supposed to allow five days unlimited Web'n'Walk for £2.50 on pay and go. i'm getting six days.

17-03-2008, 10:43	#4
dangermouse1986 Forum Member Join Date: Jun 2004 Posts: 1,544	Quote: Originally Posted by BrightSparks Need more info on what pass it is how u got it ect, If they give u a 5day trail for W'n'W then you will still be able to use it after the 5 days but you will jst be billed for it, They gave me 1 month free on my contract and i said totally free, canceled at the end of the month cos i did not want it but because it was free i said yes and they assured me it would be cancled at the end of the month, 2 months later on my bill they was charging me for it the cheeky sods!!! had to ring up and complain and they gave me 2 months of £5.99 back and said sorry The web n walk for contract is £7.50 p/m and they are only giving away the trial for contract customers so you wouldnt have been given £5.99, if your a contract customer and have only been given £5.99 I suggest e-mailing them or calling them as youve been under credited. PRKING, afaik I've not heard of any issues with being given an extra free day!!! Keep schtum!!!

17-03-2008, 11:31	#5
BrightSparks Forum Member Join Date: Nov 2005 Location: uk Posts: 1,029	Quote: Originally Posted by dangermouse1986 The web n walk for contract is £7.50 p/m and they are only giving away the trial for contract customers so you wouldnt have been given £5.99, if your a contract customer and have only been given £5.99 I suggest e-mailing them or calling them as youve been under credited. It was on my bill that they were charging £5.99 for the web and walk and they had charged me on the prevous bill as well but i had not noticed it so they refunded x2 @£5.99, They said that i should have been told that i had to manually ring up and cancel the WnW to say i did not want after the trial period otherwise it jst stays on and you get charged for it,

17-03-2008, 11:53	#6
premiumrate Forum Member Join Date: Feb 2008 Posts: 25	Yes thats right you should have been told that you had to call to cancel, but I really don't get how your being charged £5.99 as on page 3 of the bill it should show £6.38 as this is £7.50 before VAT. Strange!

17-03-2008, 12:19	#7
Appleseed Forum Member Join Date: Sep 2006 Location: Norfolk Posts: 3,673	Let me clear up the mystery! The 5 days start from the next day (at midnight) after you send the text. So If i did it now, the 5 days would start from midnight tonight, giving me 5 days and around 12 hours. It says all of this on the T-Mobile website

17-03-2008, 18:22	#8
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	I know what it says on the website, whether you believe me or not, I am still getting six days on a five day pass.

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T-Mobile Web'n'Walk Five Day Pass