Originally Posted by
Harry_Greenwood:
“Tiscali =99.99% surely complaints ???
Pete
I understand your concerns about the £ 250 ....Yeah never ....yeah ... an you signed an agreement 
99/0....Faults ... well we have poles as tele phones they ready ..
fact was awful .. in the uk we have towns of call centre staff .. ..
sorry I was supposed to be idiot ...*fact is* We Represent .......
fact is,
your agreement is bona fine,
so dont bull sh&t here to impress Tiscali as anything but RUBBISH”
I don't think it is fair to attack Peter in the way you are doing. I agree with you that the service is awful as I have experienced the woeful customer service first hand and this was one of the reasons why I left for Sky, but I will back Peter in saying that you have never had to pay £250 quid to get the box repaired. That isn't the case and if anything Tiscali offer a better service than say BT Vision, who's service is truly awful and just a glorified Freeview box!!
Peter as I have said, it isn't because I am a Sky subscriber or anything like that. Over the past 6 years I have had Telewest cable, Homechoice/ Tiscali and now Sky. The reasons for changing to each are varied, but I have only left Tiscali TV BECAUSE of there pathetic customer service and their lack of technical expertise. As a HOMECHOICE customer I was happy, as a Tiscali customer I wasn't. I have thus far had no problems with Sky and am far happier with the service I am receiving and in some ways I wished that my last landlord at the last property I lived in had allowed us to have Sky in the first place.
The only gripe I have Peter is that if anyone seems to have the slightest problem with the service or they are disgruntled in anyway you defend Tiscali like you own it and then bite the proverbial head of of anyone who dares to disagree with you!! Have you ever thought of taking anger management??