Blocking Number from Texting?

laurieballard · 24-03-2008, 10:57

Hello

I have a friend who is getting pestered by an ex boyfriend, in that he sends like 40+ messages per day. She does not want to change her number as she has had it for years. Would she just be able to call Vodafone and have the number blocked from sending her text messages?

Thanks

Laurie

koantemplation · 24-03-2008, 11:05

What type of phone does she have? S60 phones can run sms filter software.

laurieballard · 24-03-2008, 11:08

Nokia 6300

prking · 24-03-2008, 11:21

The netwrok can't filter your messages like this. It wouldn't solve the problem anyway, as he would get a different number or phone.
Your network can offer good advice. But the basic process is:
Do NOT respond to the messages. He will give up eventually.
If they do not stop or are abusive, then take the phone to the Police and make a formal complaint.

koantemplation · 24-03-2008, 11:33

Quote:

Originally Posted by laurieballard

Nokia 6300

Looks like its a S40 phone which can't run filter software.

_amanda_ · 24-03-2008, 13:37

If the messages are threatening etc she should contact the police. Vodaphone should have a Nuisance Call Bureau that they can refer your friend to also.

gembo2609 · 26-03-2008, 16:35

Quote:

Originally Posted by laurieballard

Hello

I have a friend who is getting pestered by an ex boyfriend, in that he sends like 40+ messages per day. She does not want to change her number as she has had it for years. Would she just be able to call Vodafone and have the number blocked from sending her text messages?

Thanks

Laurie

Hi Laurie,

I imagine this is really annoying for your friend.

We don't have the facility to block individual numbers from contacting you. The best thing we could do for her would be to change her number but from reading your post I understand she doesn't want to do this.

I would agree with the other advice on this thread, get her to report it to the police. Perhaps this will deter him from contacting her.

I do hope she gets its all sorted out. If she changes her mind on changing her number she can contact us to request it. Please be aware that number changes cost £25 (Inc VAT) unless you have a crime reference number to back up that reason for the number change.

She can get in touch by filling in the contact us form from the Vodafone website. If she includes the code FIT135 it will direct her email to my team.

Please let me know if I can be any further help.

Gembo
Vodafone UK

24-03-2008, 10:57	#1
laurieballard Forum Member Join Date: Nov 2007 Posts: 240	Blocking Number from Texting? Hello I have a friend who is getting pestered by an ex boyfriend, in that he sends like 40+ messages per day. She does not want to change her number as she has had it for years. Would she just be able to call Vodafone and have the number blocked from sending her text messages? Thanks Laurie

24-03-2008, 11:05	#2
koantemplation Forum Member Join Date: Oct 2002 Location: Wolf359 Posts: 96,797	What type of phone does she have? S60 phones can run sms filter software.

24-03-2008, 11:08	#3
laurieballard Forum Member Join Date: Nov 2007 Posts: 240	Nokia 6300

24-03-2008, 11:21	#4
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	The netwrok can't filter your messages like this. It wouldn't solve the problem anyway, as he would get a different number or phone. Your network can offer good advice. But the basic process is: Do NOT respond to the messages. He will give up eventually. If they do not stop or are abusive, then take the phone to the Police and make a formal complaint.

24-03-2008, 11:33	#5
koantemplation Forum Member Join Date: Oct 2002 Location: Wolf359 Posts: 96,797	Quote: Originally Posted by laurieballard Nokia 6300 Looks like its a S40 phone which can't run filter software.

24-03-2008, 13:37	#6
_amanda_ Forum Member Join Date: Feb 2008 Location: Glasgow Posts: 276	If the messages are threatening etc she should contact the police. Vodaphone should have a Nuisance Call Bureau that they can refer your friend to also.

26-03-2008, 16:35	#7
gembo2609 Forum Member Join Date: Dec 2007 Posts: 10	Quote: Originally Posted by laurieballard Hello I have a friend who is getting pestered by an ex boyfriend, in that he sends like 40+ messages per day. She does not want to change her number as she has had it for years. Would she just be able to call Vodafone and have the number blocked from sending her text messages? Thanks Laurie Hi Laurie, I imagine this is really annoying for your friend. We don't have the facility to block individual numbers from contacting you. The best thing we could do for her would be to change her number but from reading your post I understand she doesn't want to do this. I would agree with the other advice on this thread, get her to report it to the police. Perhaps this will deter him from contacting her. I do hope she gets its all sorted out. If she changes her mind on changing her number she can contact us to request it. Please be aware that number changes cost £25 (Inc VAT) unless you have a crime reference number to back up that reason for the number change. She can get in touch by filling in the contact us form from the Vodafone website. If she includes the code FIT135 it will direct her email to my team. Please let me know if I can be any further help. Gembo Vodafone UK

DS Forums

Blocking Number from Texting?