Phone Problems

Blue Diamond · 26-03-2008, 21:29

I dont know if anyone on here can help me but whenever I receive a text message it shows up as another persons name eg if its from Bryan it shows up as a text from Alison under the senders name why is this?

Also everyone except one friend of mine is receiving the texts I send out to them but the friend in question is not receiving my texts but I am receiving hers I have contacted my network providers (O2) and they have tested my phone and cant find any fault with it but they are probably saying this to avoid having to re imburse me for the texts she has not received as they are telling me that the texts I have sent to her have gone through to her successfully...

My friend did however receive a text sent to her from me which was sent from my Dads phone which is on a different network (Vodaphone)

So what is going on here? Is there a fault with my phone or with hers? Or could it be a problem caused by O2s network hence the fact Ive not received some of my friends texts either as she has just mentioned some I never had...

I am confused

_amanda_ · 26-03-2008, 21:34

If you are being billed for the text messages (check your online bill) then they are being received into and being sent out of the O2 network, therefore it wont be a network fault at O2's side.

If your friend isn't receiving them then it will be either her settings, handset or network. Get her to try her sim card in another phone - if she gets them now it could be a handset fault of hers.

You said your contacts are skrewed up... could it be that her number has also been screwed up on your phone? Can you call it?

Blue Diamond · 26-03-2008, 21:53

Quote:

Originally Posted by _amanda_

If you are being billed for the text messages (check your online bill) then they are being received into and being sent out of the O2 network, therefore it wont be a network fault at O2's side.

If your friend isn't receiving them then it will be either her settings, handset or network. Get her to try her sim card in another phone - if she gets them now it could be a handset fault of hers.

You said your contacts are skrewed up... could it be that her number has also been screwed up on your phone? Can you call it?

Thanks Amanda

Yep I am able to call her I just cant understand whats going on as she has also contacted O2 who say nothings wrong but something has to be wrong somewhere if we cant receive eachothers texts but she can receive texts from another network

DXRulz · 26-03-2008, 21:57

Silly question but have you matched the numbers to the proper owners names?

Blue Diamond · 26-03-2008, 22:08

Quote:

Originally Posted by DXRulz

Silly question but have you matched the numbers to the proper owners names?

Yes they do seem to match eachother ok I cant understand why my mate isnt receiving any of the texts I send to her

_amanda_ · 27-03-2008, 12:36

Does your friend have a samsung handset? If she does it is very easy to mistakingly block a number.

Get her to check in her settings for any blocked numbers to see if yours happens to be in there.

Blocks on samsung handsets block only receving texts not calls so this could be where your text problem lies.

Blue Diamond · 27-03-2008, 20:05

Quote:

Originally Posted by _amanda_

Does your friend have a samsung handset? If she does it is very easy to mistakingly block a number.

Get her to check in her settings for any blocked numbers to see if yours happens to be in there.

Blocks on samsung handsets block only receving texts not calls so this could be where your text problem lies.

No she has a Nokia and its one of the basic manky old fashioned ones that only does texts and calls...

The problem was solved today she had received the messages without knowing it becos they were stored elsewhere as once she deleted her screen messages they all came through!

Where would they have been stored? and what are screen messages?

And thanks to everyone on here who has tried to help me resolve this issue as your advice has been much appreciated...

DXRulz · 28-03-2008, 11:05

Screen messages? Never heard of it but is she on O2 by any chance? Those could mean the balance messages that appear when a text is sent or an outgoing call is ended.

26-03-2008, 21:29	#1
Blue Diamond Forum Member Join Date: Feb 2008 Posts: 359	Phone Problems I dont know if anyone on here can help me but whenever I receive a text message it shows up as another persons name eg if its from Bryan it shows up as a text from Alison under the senders name why is this? Also everyone except one friend of mine is receiving the texts I send out to them but the friend in question is not receiving my texts but I am receiving hers I have contacted my network providers (O2) and they have tested my phone and cant find any fault with it but they are probably saying this to avoid having to re imburse me for the texts she has not received as they are telling me that the texts I have sent to her have gone through to her successfully... My friend did however receive a text sent to her from me which was sent from my Dads phone which is on a different network (Vodaphone) So what is going on here? Is there a fault with my phone or with hers? Or could it be a problem caused by O2s network hence the fact Ive not received some of my friends texts either as she has just mentioned some I never had... I am confused

26-03-2008, 21:53	#3
Blue Diamond Forum Member Join Date: Feb 2008 Posts: 359	Phone Problems Quote: Originally Posted by _amanda_ If you are being billed for the text messages (check your online bill) then they are being received into and being sent out of the O2 network, therefore it wont be a network fault at O2's side. If your friend isn't receiving them then it will be either her settings, handset or network. Get her to try her sim card in another phone - if she gets them now it could be a handset fault of hers. You said your contacts are skrewed up... could it be that her number has also been screwed up on your phone? Can you call it? Thanks Amanda Yep I am able to call her I just cant understand whats going on as she has also contacted O2 who say nothings wrong but something has to be wrong somewhere if we cant receive eachothers texts but she can receive texts from another network

26-03-2008, 22:08	#5
Blue Diamond Forum Member Join Date: Feb 2008 Posts: 359	Phone Problems Quote: Originally Posted by DXRulz Silly question but have you matched the numbers to the proper owners names? Yes they do seem to match eachother ok I cant understand why my mate isnt receiving any of the texts I send to her

27-03-2008, 20:05	#7
Blue Diamond Forum Member Join Date: Feb 2008 Posts: 359	Phone Problems Quote: Originally Posted by _amanda_ Does your friend have a samsung handset? If she does it is very easy to mistakingly block a number. Get her to check in her settings for any blocked numbers to see if yours happens to be in there. Blocks on samsung handsets block only receving texts not calls so this could be where your text problem lies. No she has a Nokia and its one of the basic manky old fashioned ones that only does texts and calls... The problem was solved today she had received the messages without knowing it becos they were stored elsewhere as once she deleted her screen messages they all came through! Where would they have been stored? and what are screen messages? And thanks to everyone on here who has tried to help me resolve this issue as your advice has been much appreciated...

26-03-2008, 21:34	#2
_amanda_ Forum Member Join Date: Feb 2008 Location: Glasgow Posts: 276	If you are being billed for the text messages (check your online bill) then they are being received into and being sent out of the O2 network, therefore it wont be a network fault at O2's side. If your friend isn't receiving them then it will be either her settings, handset or network. Get her to try her sim card in another phone - if she gets them now it could be a handset fault of hers. You said your contacts are skrewed up... could it be that her number has also been screwed up on your phone? Can you call it?

26-03-2008, 21:57	#4
DXRulz Forum Member Join Date: Dec 2006 Location: Oswestry, Shropshire Posts: 4,196	Silly question but have you matched the numbers to the proper owners names?

27-03-2008, 12:36	#6
_amanda_ Forum Member Join Date: Feb 2008 Location: Glasgow Posts: 276	Does your friend have a samsung handset? If she does it is very easy to mistakingly block a number. Get her to check in her settings for any blocked numbers to see if yours happens to be in there. Blocks on samsung handsets block only receving texts not calls so this could be where your text problem lies.

28-03-2008, 11:05	#8
DXRulz Forum Member Join Date: Dec 2006 Location: Oswestry, Shropshire Posts: 4,196	Screen messages? Never heard of it but is she on O2 by any chance? Those could mean the balance messages that appear when a text is sent or an outgoing call is ended.

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Phone Problems