my advice:
DO NOT GO WITH (3) THREE NETWORK.
seriously, i have had nothing but trouble from three in the coming up to 18 months ive been with them. and i have been a perfect customer, never gotton behind on payments, always pay on time, etc etc.
but they are by far in my experience the worst network to be on with the worst 'customer services' helplines. ive been with vodaphone, O2, Orange in the past and they were fine. 3 is a whole other story.
it took me over 30 mins on the phone to three mobile network to get them to process my request for a cancellation of my contract when it comes to an end next month. because they dont listen to you, it is like talking to a brick wall who ever you talk to. they all yap on about offers and been a valued customer even when you are repeating for the 12th time, nothing will make you renew with them.
it took complaining to a manager before the request was processed.
ive made so many complaints and talked to managers so many times when ive had problems with them. they are all useless and dont LISTEN, and they are all pushy as hell. and the VAT they charge is CRAZY.
ive also had friends who've had huge problems with them.
seriously worst network ever.
DO NOT GO WITH (3) THREE NETWORK.
seriously, i have had nothing but trouble from three in the coming up to 18 months ive been with them. and i have been a perfect customer, never gotton behind on payments, always pay on time, etc etc.
but they are by far in my experience the worst network to be on with the worst 'customer services' helplines. ive been with vodaphone, O2, Orange in the past and they were fine. 3 is a whole other story.
it took me over 30 mins on the phone to three mobile network to get them to process my request for a cancellation of my contract when it comes to an end next month. because they dont listen to you, it is like talking to a brick wall who ever you talk to. they all yap on about offers and been a valued customer even when you are repeating for the 12th time, nothing will make you renew with them.
it took complaining to a manager before the request was processed.

ive made so many complaints and talked to managers so many times when ive had problems with them. they are all useless and dont LISTEN, and they are all pushy as hell. and the VAT they charge is CRAZY.
ive also had friends who've had huge problems with them.
seriously worst network ever.




