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O2 don't support delivery reports?
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DXRulz
29-03-2008
Originally Posted by DXRulz:
“Ss said before in this thread somewhere...”

Ss should read As lol
E. Ripley
29-03-2008
Originally Posted by redlester:
“Well I've just now had my 2nd experience with them and am again left distinctly underwhelmed.

I have got my PAC code from Orange, gone to the O2 web site to enter the details and it doesn't work! Their web site I mean. When I enter the first page of details in the Keep My Number process, it then takes me to a "what's your query" page! Totally hopeless.

So I call O2 to sort it out. They are "in the middle of updating customers records" so can't take my details right now, can I call back later (answer = no, because am going out for rest of the day). So I have to wait till tomorrow to give them my PAC code, thus delaying the changeover by another day. (Or maybe not as I suspect nothing would start to happen on it until Monday?)”

I got my PAC from Orange on Friday and like you went to the O2 website to register and got the same problem as you. I called CS and spoke with a very friendly UK guy called James he took my details and said that it would go through on Tuesday.

Cheers
DXRulz
30-03-2008
Woke up this morning to find my old sim had been disconnected and everything had been transferred to the new 3G sim that O2 sent me on Thursday as i was using a 2G sim in a 3G phone. What other networks would help you out on a Sunday?
redlester
01-04-2008
Originally Posted by DXRulz:
“Delivery reports are pointless anyway. Ss said before in this thread somewhere, they don't tell you if the text has been read, they only tell you if it has been received”

And that's precisely why (to me) they are anything but pointless! Knowing they have been received is very important to me, whether they've been read or not.
redlester
01-04-2008
Originally Posted by dslrocks:
“I really don't get all this texting malarkey”

Horses for courses. I don't get all this phoning malarkey - I only ever use a mobile for texting, other than very odd occasions.
redlester
01-04-2008
All all fairness to O2, when I tried the web site again the next day it was working. Clearly the "updating of customer records" had stopped the web site working as well in respect to PAC codes etc. Now sorted, changeover is today. I can live with the *0# template for delivery reports, but would be nice if they can sort it properly at some point!
withnail 73
01-04-2008
I've tried this on my iphone - but for some reason the received text has the digits at the start of the message.

Strange...
Appleseed
01-04-2008
Originally Posted by withnail 73:
“I've tried this on my iphone - but for some reason the received text has the digits at the start of the message.

Strange...”

You need to make sure you leave a space between the *0# and the text message - or (as you've found) the *0# gets added to the text message and you get no delivery report.

Another quick note on reports charging. Orange are the only network to charge for delivery reports, and only then for its contract customers. If you are on Orange P&G you don't get charged for them.
I personally think that O2 and Orange should get married and move to Australia!
!!11oneone
01-04-2008
There's something very slightly stalker-ish about asking for delivery reports.


I feel like whoever sent me the message is spying on me to check I've read it. It's a bit like "I know you go it, why haven't you replied???".


Is there any way you can set your line so that people who text me never get reports? I consider it an invasion of privacy.
Appleseed
01-04-2008
Originally Posted by !!11oneone:
“There's something very slightly stalker-ish about asking for delivery reports.


I feel like whoever sent me the message is spying on me to check I've read it. It's a bit like "I know you go it, why haven't you replied???".


Is there any way you can set your line so that people who text me never get reports? I consider it an invasion of privacy.”

I sort of agree, the thing is all a delivery report does is confirm that your text arrived on the phone, it doesn't confirm that the person read it. I personally don't bother with reports simply because it's a ballache to get getting texts every time you send one. I send texts quite a bit and i don't really need to know they got there (99.99% do don't they?) and if I need to speak to someone urgenty i'd phone them of course.

And as far as I know there's no way of preventing the person sending the message from knowing it arrived via a delivery report, but a call to your provider could answer that one.
!!11oneone
01-04-2008
Yeah, but occasionally there's been texts I've wanted to ignore. So if someone asks me, I tell them either I didn't get it or haven't read it. Except the b***ards then say "Oh really? I got the delivery report".

How many people would think it reasonable you hadn't read it, if they'd got the delivery report two days ago? How many messages do you leave unread?!
Appleseed
01-04-2008
Yeah i admit it's unlikely, although i have had instances where ive deleted messages from my phone that I hadn't yet read!
I agree with what you say though, i don't see the point in them. We don't Email a person and then phone them up to see if they got/read it do we? It's more or less the same thing
withnail 73
01-04-2008
Originally Posted by Hayley's Mystery:
“You need to make sure you leave a space between the *0# and the text message - or (as you've found) the *0# gets added to the text message and you get no delivery report.

Another quick note on reports charging. Orange are the only network to charge for delivery reports, and only then for its contract customers. If you are on Orange P&G you don't get charged for them.
I personally think that O2 and Orange should get married and move to Australia!”


Yeah I left the space but still got the numerals at the start of the text. Got the delivery report too....
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