Just got a Viewty - Help needed with the camera

Sigmatic · 28-03-2008, 23:04

I got a Viewty today and I'm very pleased with it, although I can't get the camera to take a decent photo. Pics always look either blurry or grainy. I've got most of the settings on auto and I'm using the 5MP highest quality setting. Am I doing something wrong? What settings do you recommend to get the best out of the camera?

Thanks in advance.

*AJ* · 28-03-2008, 23:12

I used to work for t-mobile(technically still do but anyway) I do remember getting a call saying something about the camera...well I'm sure it was the viewty...and they just couldn't get a decent pic whatever they did...and it turned out was faulty handset(not saying it is the same in your case)

Sorry not been much help

AJxx

Hopeless_Savage · 29-03-2008, 10:58

have you got the auto focus on?
It's not like most camera phones where one press and it takes a photo. Hold the capture button and it'll focus and take it.

Sigmatic · 29-03-2008, 16:44

Before I read the manual I was just pressing the button, but then I read about the autofocus, however it doesn't seem to make a difference. I took a few test shots outside and they look OK when resized down to 800x600, but at full res they look horribly compressed. The file size doesn't seem right for what's supposed to be a 5MP picture either.

loz2601 · 29-03-2008, 20:56

There was a faulty batch of camera drivers at some stage.

Try this website:

www.ku990.co.uk/forum

It should help - people have the same issues.

frost · 29-03-2008, 23:35

Quote:

Originally Posted by Sigmatic

I got a Viewty today and I'm very pleased with it, although I can't get the camera to take a decent photo. Pics always look either blurry or grainy. I've got most of the settings on auto and I'm using the 5MP highest quality setting. Am I doing something wrong? What settings do you recommend to get the best out of the camera?

Thanks in advance.

The blurry could be from you moving the camera after the shutter noise is made. keep it completely still and in position until the taken picture appears on your screen as done, that should improve the blurryness. As for the grainy, mine takes them fine, with these settings:

image size: 5m
image quality: super fine
white balance: auto
ISO: iso 100
colour tone: normal
macro: on
and auto focus on.

malaikah · 30-03-2008, 02:09

frost, what settings do you find give you the quickest shutter closure?

frost · 30-03-2008, 02:45

Quote:

Originally Posted by malaikah

frost, what settings do you find give you the quickest shutter closure?

I havent noticed anything change the shutter speed, at least not by any noticable amount of time.

Though I have the mode setting to Auto. Possibly changing that to portrait, landscape, night, beach, sport or party from the list might make a difference depending on the situation, beyond that I wouldnt know.

Sigmatic · 30-03-2008, 05:58

Frost, here's two test pics taken with those exact settings: -

http://img249.imageshack.us/img249/2936/testpic1dg8.jpg
http://img249.imageshack.us/img249/3098/testpic2gu1.jpg

Both of them look like complete crap to me.

Also, unless I have the ISO setting on automatic, the flash won't work. Here is the same shot taken with the ISO setting on auto, so that the flash will activate: -

http://img249.imageshack.us/img249/8602/testpic3rx8.jpg

I've got an old 2MP camera that takes better shots than that. Look how bad the wall looks behind the bottle of amaretto.

Do you think the phone is faulty? The camera's as good as useless like this.

Hopeless_Savage · 30-03-2008, 10:38

Here's a couple taken off mine. The second one was with the flash. Just for comparisons sake to yours.
Do they look any better to you?

http://i5.photobucket.com/albums/y15...P090308_09.jpg
http://i5.photobucket.com/albums/y15...308_183301.jpg

frost · 30-03-2008, 13:07

Quote:

Originally Posted by Sigmatic

Frost, here's two test pics taken with those exact settings: -

http://img249.imageshack.us/img249/2936/testpic1dg8.jpg
http://img249.imageshack.us/img249/3098/testpic2gu1.jpg

Both of them look like complete crap to me.

Also, unless I have the ISO setting on automatic, the flash won't work. Here is the same shot taken with the ISO setting on auto, so that the flash will activate: -

http://img249.imageshack.us/img249/8602/testpic3rx8.jpg

I've got an old 2MP camera that takes better shots than that. Look how bad the wall looks behind the bottle of amaretto.

Do you think the phone is faulty? The camera's as good as useless like this.

Hmm, those arent great. Below is one I just took right now with these settings.

http://img254.imageshack.us/img254/2...9019526sh3.jpg

Keeping in mind that I just took without considering any glare from the sun and that it had to be resized to send it from my phone to the pc, as I dont have a suitable memory card yet and the software doesnt work so I cant transfer the picture correctly. I think the quality is fine.

Maybe your camera is faulty.

Sigmatic · 31-03-2008, 03:19

It seems to be the phone's image processing/compression that causes the problems. When I take a picture it looks great on the LCD screen, but then if I take another and go back and re-load the first, I can already tell that some of the quality is gone, even on a screen that small.

I can't really compare my images to the ones you guys are posting, because you've resized yours which will make them look sharper.

CaptnSpaulding · 31-03-2008, 13:49

Might sound stupid, but have you taken the plastic cover off the camera lens? Or tried wiping/cleaning it?

A bad error on the phone settings is, when you change something, you have to do one at a time and save after each ie. change image size - save, change image quality - save etc. For some reason, if you go and change a few things at once, then save, it wouldn't have saved all the settings you did. I heard about this on a youtube review video of the phone, and tested it myself to be true. Have you perhaps saved some settings in this way but infact nothing has changed? Just a suggestion though

Mine seems to take pretty good pictures, but is no way as good as my digital camera, which is 7mp, but nonetheless, shouldn't be 'THAT' different.

Hopeless_Savage · 01-04-2008, 21:28

Quote:

Originally Posted by frost

Hmm, those arent great. Below is one I just took right now with these settings.

http://img254.imageshack.us/img254/2...9019526sh3.jpg

Keeping in mind that I just took without considering any glare from the sun and that it had to be resized to send it from my phone to the pc, as I dont have a suitable memory card yet and the software doesnt work so I cant transfer the picture correctly. I think the quality is fine.

Maybe your camera is faulty.

Is that X23 on your wallpaper?
Cool

Sorry for the resizing, I just took a couple for you and bluetoothed them over.

http://i5.photobucket.com/albums/y15...20408_2116.jpg
http://i5.photobucket.com/albums/y15...20408_2117.jpg

lookoutapiano! · 01-04-2008, 21:56

Quote:

Originally Posted by Hopeless_Savage

http://i5.photobucket.com/albums/y15...P090308_09.jpg

frost · 01-04-2008, 22:21

Quote:

Originally Posted by Hopeless_Savage

Is that X23 on your wallpaper?
Cool

Yes it is!

Sigmatic · 01-04-2008, 23:46

Quote:

Originally Posted by CaptnSpaulding

Might sound stupid, but have you taken the plastic cover off the camera lens? Or tried wiping/cleaning it?

A bad error on the phone settings is, when you change something, you have to do one at a time and save after each ie. change image size - save, change image quality - save etc. For some reason, if you go and change a few things at once, then save, it wouldn't have saved all the settings you did. I heard about this on a youtube review video of the phone, and tested it myself to be true. Have you perhaps saved some settings in this way but infact nothing has changed? Just a suggestion though

Mine seems to take pretty good pictures, but is no way as good as my digital camera, which is 7mp, but nonetheless, shouldn't be 'THAT' different.

Cheers for the post Captn. I had already checked all of those things unfortunately. My Viewty died today though so I'll be getting a replacement later in the week. I'll see what the images are like with the new one.

Hopeless_Savage · 04-04-2008, 11:51

Quote:

Originally Posted by lookoutapiano!

Hehe, yes my cat is awesome :-P
He has many a kodak moment.

Sigmatic, your Viewty died? It must have been a bad one then.
I've had no probs with mine since I got it.
I am terrified of dropping it though, i think i'm going to take out insurance asap.

28-03-2008, 23:04	#1
Sigmatic Banned User Join Date: Jan 2008 Posts: 469	Just got a Viewty - Help needed with the camera I got a Viewty today and I'm very pleased with it, although I can't get the camera to take a decent photo. Pics always look either blurry or grainy. I've got most of the settings on auto and I'm using the 5MP highest quality setting. Am I doing something wrong? What settings do you recommend to get the best out of the camera? Thanks in advance.

28-03-2008, 23:12	#2
AJ Forum Member Join Date: Feb 2008 Location: ^Scotland^ Posts: 1,711	I used to work for t-mobile(technically still do but anyway) I do remember getting a call saying something about the camera...well I'm sure it was the viewty...and they just couldn't get a decent pic whatever they did...and it turned out was faulty handset(not saying it is the same in your case) Sorry not been much help AJxx

29-03-2008, 10:58	#3
Hopeless_Savage Forum Member Join Date: Jun 2006 Location: Midlands, England Posts: 2,746	have you got the auto focus on? It's not like most camera phones where one press and it takes a photo. Hold the capture button and it'll focus and take it.

29-03-2008, 16:44	#4
Sigmatic Banned User Join Date: Jan 2008 Posts: 469	Before I read the manual I was just pressing the button, but then I read about the autofocus, however it doesn't seem to make a difference. I took a few test shots outside and they look OK when resized down to 800x600, but at full res they look horribly compressed. The file size doesn't seem right for what's supposed to be a 5MP picture either.

29-03-2008, 20:56	#5
loz2601 Forum Member Join Date: Apr 2006 Posts: 5,986	There was a faulty batch of camera drivers at some stage. Try this website: www.ku990.co.uk/forum It should help - people have the same issues.

29-03-2008, 23:35	#6
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by Sigmatic I got a Viewty today and I'm very pleased with it, although I can't get the camera to take a decent photo. Pics always look either blurry or grainy. I've got most of the settings on auto and I'm using the 5MP highest quality setting. Am I doing something wrong? What settings do you recommend to get the best out of the camera? Thanks in advance. The blurry could be from you moving the camera after the shutter noise is made. keep it completely still and in position until the taken picture appears on your screen as done, that should improve the blurryness. As for the grainy, mine takes them fine, with these settings: image size: 5m image quality: super fine white balance: auto ISO: iso 100 colour tone: normal macro: on and auto focus on.

30-03-2008, 02:09	#7
malaikah Forum Member Join Date: Mar 2004 Location: Not far enough Posts: 12,248	frost, what settings do you find give you the quickest shutter closure?

30-03-2008, 02:45	#8
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by malaikah frost, what settings do you find give you the quickest shutter closure? I havent noticed anything change the shutter speed, at least not by any noticable amount of time. Though I have the mode setting to Auto. Possibly changing that to portrait, landscape, night, beach, sport or party from the list might make a difference depending on the situation, beyond that I wouldnt know.

30-03-2008, 05:58	#9
Sigmatic Banned User Join Date: Jan 2008 Posts: 469	Frost, here's two test pics taken with those exact settings: - http://img249.imageshack.us/img249/2936/testpic1dg8.jpg http://img249.imageshack.us/img249/3098/testpic2gu1.jpg Both of them look like complete crap to me. Also, unless I have the ISO setting on automatic, the flash won't work. Here is the same shot taken with the ISO setting on auto, so that the flash will activate: - http://img249.imageshack.us/img249/8602/testpic3rx8.jpg I've got an old 2MP camera that takes better shots than that. Look how bad the wall looks behind the bottle of amaretto. Do you think the phone is faulty? The camera's as good as useless like this.

30-03-2008, 10:38	#10
Hopeless_Savage Forum Member Join Date: Jun 2006 Location: Midlands, England Posts: 2,746	Here's a couple taken off mine. The second one was with the flash. Just for comparisons sake to yours. Do they look any better to you? http://i5.photobucket.com/albums/y15...P090308_09.jpg http://i5.photobucket.com/albums/y15...308_183301.jpg

30-03-2008, 13:07	#11
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by Sigmatic Frost, here's two test pics taken with those exact settings: - http://img249.imageshack.us/img249/2936/testpic1dg8.jpg http://img249.imageshack.us/img249/3098/testpic2gu1.jpg Both of them look like complete crap to me. Also, unless I have the ISO setting on automatic, the flash won't work. Here is the same shot taken with the ISO setting on auto, so that the flash will activate: - http://img249.imageshack.us/img249/8602/testpic3rx8.jpg I've got an old 2MP camera that takes better shots than that. Look how bad the wall looks behind the bottle of amaretto. Do you think the phone is faulty? The camera's as good as useless like this. Hmm, those arent great. Below is one I just took right now with these settings. http://img254.imageshack.us/img254/2...9019526sh3.jpg Keeping in mind that I just took without considering any glare from the sun and that it had to be resized to send it from my phone to the pc, as I dont have a suitable memory card yet and the software doesnt work so I cant transfer the picture correctly. I think the quality is fine. Maybe your camera is faulty.

31-03-2008, 03:19	#12
Sigmatic Banned User Join Date: Jan 2008 Posts: 469	It seems to be the phone's image processing/compression that causes the problems. When I take a picture it looks great on the LCD screen, but then if I take another and go back and re-load the first, I can already tell that some of the quality is gone, even on a screen that small. I can't really compare my images to the ones you guys are posting, because you've resized yours which will make them look sharper.

31-03-2008, 13:49	#13
CaptnSpaulding Forum Member Join Date: Mar 2008 Location: North Wales Posts: 5,260	Might sound stupid, but have you taken the plastic cover off the camera lens? Or tried wiping/cleaning it? A bad error on the phone settings is, when you change something, you have to do one at a time and save after each ie. change image size - save, change image quality - save etc. For some reason, if you go and change a few things at once, then save, it wouldn't have saved all the settings you did. I heard about this on a youtube review video of the phone, and tested it myself to be true. Have you perhaps saved some settings in this way but infact nothing has changed? Just a suggestion though Mine seems to take pretty good pictures, but is no way as good as my digital camera, which is 7mp, but nonetheless, shouldn't be 'THAT' different.

01-04-2008, 21:28	#14
Hopeless_Savage Forum Member Join Date: Jun 2006 Location: Midlands, England Posts: 2,746	Quote: Originally Posted by frost Hmm, those arent great. Below is one I just took right now with these settings. http://img254.imageshack.us/img254/2...9019526sh3.jpg Keeping in mind that I just took without considering any glare from the sun and that it had to be resized to send it from my phone to the pc, as I dont have a suitable memory card yet and the software doesnt work so I cant transfer the picture correctly. I think the quality is fine. Maybe your camera is faulty. Is that X23 on your wallpaper? Cool Sorry for the resizing, I just took a couple for you and bluetoothed them over. http://i5.photobucket.com/albums/y15...20408_2116.jpg http://i5.photobucket.com/albums/y15...20408_2117.jpg

01-04-2008, 21:56	#15
lookoutapiano! Forum Member Join Date: Sep 2007 Posts: 3,559	Quote: Originally Posted by Hopeless_Savage http://i5.photobucket.com/albums/y15...P090308_09.jpg

01-04-2008, 22:21	#16
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by Hopeless_Savage Is that X23 on your wallpaper? Cool Yes it is!

01-04-2008, 23:46	#17
Sigmatic Banned User Join Date: Jan 2008 Posts: 469	Quote: Originally Posted by CaptnSpaulding Might sound stupid, but have you taken the plastic cover off the camera lens? Or tried wiping/cleaning it? A bad error on the phone settings is, when you change something, you have to do one at a time and save after each ie. change image size - save, change image quality - save etc. For some reason, if you go and change a few things at once, then save, it wouldn't have saved all the settings you did. I heard about this on a youtube review video of the phone, and tested it myself to be true. Have you perhaps saved some settings in this way but infact nothing has changed? Just a suggestion though Mine seems to take pretty good pictures, but is no way as good as my digital camera, which is 7mp, but nonetheless, shouldn't be 'THAT' different. Cheers for the post Captn. I had already checked all of those things unfortunately. My Viewty died today though so I'll be getting a replacement later in the week. I'll see what the images are like with the new one.

04-04-2008, 11:51	#18
Hopeless_Savage Forum Member Join Date: Jun 2006 Location: Midlands, England Posts: 2,746	Quote: Originally Posted by lookoutapiano! Hehe, yes my cat is awesome :-P He has many a kodak moment. Sigmatic, your Viewty died? It must have been a bad one then. I've had no probs with mine since I got it. I am terrified of dropping it though, i think i'm going to take out insurance asap.

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Just got a Viewty - Help needed with the camera