I was utterly stunned as I watched the programme, I appeared to be witnessing the cream of 20000 applicants fail in the most basic of project management tasks. If you create a process you need to errrhh ... test the process, otherwise errmm.... it isn't tested.. and it may not work.
The managers deployed the sets, they had the production rooms ready ( presumably organised by the production team ), they had order forms and cameras, and the software and the printers were all ready to go. So I was then poised to see how each team would test the production process, would they bother with multiple images and attempt to do put them on different mediums ...and I waited. There were some arguments, some messing about with jewellery on Simon's team and a choice of which piece of embarrassing uncut and shapeless curtain material was going to be wrapped around customers, and on the other team Helene wandered around the production room sipping tea in her self-appointed role as head of back room production, presumably organising production.
As time passed I failed to see any production test. Had I missed it ? Had it worked so smoothly that it didn't feature in the edit because it would lack viewer interest? Nope, it hadn't happened. Then trauma, both teams were thrown into utter turmoil by the appearance of an image to process. Awesomely, awesomely bad. The full scale of Helene's preparation became apparent, did it not occur to her that if you are in charge of a production process then you are responsible for something being produced ? Lucinda was an insurmountable problem but a problem that should have been identified. Simon's problems were arguable even worse in one regard, as the images couldn't even be identified, at least he had Alex on the software who was presumably at least as competent as a six year old, but he also had the foulest, ugliest and chaviest team member in Claire who was effectively intent on sabotage. If I had a team member like Claire to deal with I would have been very keen to see her perform her task competently and her failure was the fundamental cause of Simon's failure.
Have none of these people ever been responsible for setting up a system or process of some sort? The problems are mostly generic and have generic solutions ! Now I wouldn't have expected the likes of numbskull eyelash-flicking, neuron-depleted Lindi to be able to cope with such deeply complicated concepts but some of the others were pretty mature and had previously had responsible positions. How was such a basic error possible? What hope is there for these people?
The managers deployed the sets, they had the production rooms ready ( presumably organised by the production team ), they had order forms and cameras, and the software and the printers were all ready to go. So I was then poised to see how each team would test the production process, would they bother with multiple images and attempt to do put them on different mediums ...and I waited. There were some arguments, some messing about with jewellery on Simon's team and a choice of which piece of embarrassing uncut and shapeless curtain material was going to be wrapped around customers, and on the other team Helene wandered around the production room sipping tea in her self-appointed role as head of back room production, presumably organising production.
As time passed I failed to see any production test. Had I missed it ? Had it worked so smoothly that it didn't feature in the edit because it would lack viewer interest? Nope, it hadn't happened. Then trauma, both teams were thrown into utter turmoil by the appearance of an image to process. Awesomely, awesomely bad. The full scale of Helene's preparation became apparent, did it not occur to her that if you are in charge of a production process then you are responsible for something being produced ? Lucinda was an insurmountable problem but a problem that should have been identified. Simon's problems were arguable even worse in one regard, as the images couldn't even be identified, at least he had Alex on the software who was presumably at least as competent as a six year old, but he also had the foulest, ugliest and chaviest team member in Claire who was effectively intent on sabotage. If I had a team member like Claire to deal with I would have been very keen to see her perform her task competently and her failure was the fundamental cause of Simon's failure.
Have none of these people ever been responsible for setting up a system or process of some sort? The problems are mostly generic and have generic solutions ! Now I wouldn't have expected the likes of numbskull eyelash-flicking, neuron-depleted Lindi to be able to cope with such deeply complicated concepts but some of the others were pretty mature and had previously had responsible positions. How was such a basic error possible? What hope is there for these people?