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Should I be getting a paper bill each month from Vodafone?
[Ryan Williams]
30-04-2008
I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.
bumsex
30-04-2008
Originally Posted by [YRA]RYPW:
“I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.”

I would have thought that the fact that you are seeing your bills online means that you will not automatically get a paper bill unless you call 191 and ask for one.
PIDGAS
30-04-2008
Why do you need a paper bill?
firefliesuk
30-04-2008
Originally Posted by [YRA]RYPW:
“I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.”

Do you get an email each month saying your bill is ready online? You get this instead of a paper bill. There is no need for a paper bill... you can print out the online one if you needed it for any reason
[Ryan Williams]
30-04-2008
Originally Posted by firefliesuk:
“Do you get an email each month saying your bill is ready online? You get this instead of a paper bill. There is no need for a paper bill... you can print out the online one if you needed it for any reason”

Ah ok yeah I do thanks. Thats all good then.

And for the person who asked I dont NEED a paper bill I was just wondering if I was meant to be getting one or not cos this is my first contract in years before online billing.
Geordiesi
30-04-2008
im on dutch vodafone and they send the paper invoice as standard - when i went online to"my vodafone"i was able to change it to online billing - i hate paper bills - they end up getting lost normally!
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