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Should I be getting a paper bill each month from Vodafone?


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Old 30-04-2008, 02:29
[Ryan Williams]
 
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I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.
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Old 30-04-2008, 06:39
bumsex
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Join Date: Mar 2008
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I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.
I would have thought that the fact that you are seeing your bills online means that you will not automatically get a paper bill unless you call 191 and ask for one.
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Old 30-04-2008, 10:31
PIDGAS
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Why do you need a paper bill?
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Old 30-04-2008, 11:12
firefliesuk
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I signed up for my contract with Vodafone directly via the website back in February. I pay my bill by direct debit which is taken on the 1st of every month and can view my bill online but I have not received a paper bill for any month yet in the post. Is this normal or should I chase it up as when I signed up for the contract online it said I'd get free itemised billing so I thought that would've meant I got a paper bill each month as well.
Do you get an email each month saying your bill is ready online? You get this instead of a paper bill. There is no need for a paper bill... you can print out the online one if you needed it for any reason
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Old 30-04-2008, 12:57
[Ryan Williams]
 
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Do you get an email each month saying your bill is ready online? You get this instead of a paper bill. There is no need for a paper bill... you can print out the online one if you needed it for any reason
Ah ok yeah I do thanks. Thats all good then.

And for the person who asked I dont NEED a paper bill I was just wondering if I was meant to be getting one or not cos this is my first contract in years before online billing.
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Old 30-04-2008, 13:03
Geordiesi
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Join Date: Nov 2004
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im on dutch vodafone and they send the paper invoice as standard - when i went online to"my vodafone"i was able to change it to online billing - i hate paper bills - they end up getting lost normally!
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