LG viewty Problems connecting viewty via USB?

suec · 30-04-2008, 17:05

Hi googled and im still stuck! can anyone help.

Ive got a Ku990 viewty .
Basically want to transfer some files to my phone.
The only problem I am having is getting the PC Suite software to detect my phone via USB. The phone connects fine in data service mode. But as soon as i click to view anything it disconnects it self all the time saying " no phones connected"
Wont work at all inmass storage mode.
Ive tried and tried and feel like throwing it against the wall.
Anyone got one of these phones to help.
Any ideas? Thanks!

johnboy_clarke · 04-05-2008, 22:27

I had a similar issue, so hopefully this might help...? - it turned out i had the 'Games & Apps' menu running in the background. Try clicking the multitasking button (top right of screen) and then close anything that's running. All that should be left in the list are 'Home screen' and 'Menu'.

Even after this I had to run it in mass storage mode for it to work tho.

suec · 05-05-2008, 11:00

Hi i dont have a memory card in the phone does this matter.
I tried like i said with data & mass both never worked

.
I have ordered a memory card to see if this solves the problem.
Ive tried loads oftime since i got the phone in January.

babinaba · 06-05-2008, 05:18

the memory card won't make a difference - i've conntected my viewty without a card in it (i only just got the card last week for it) and have done for the past 4 months.

I had problems at first with connecting but i just changed usb ports and it worked fine

suec · 06-05-2008, 14:00

Hi,
Dont mean to sound this but can you give me instructions on how to do this

.
Its really peeing me off !
cheers

frost · 06-05-2008, 15:09

Quote:

Originally Posted by suec

Hi,
Dont mean to sound this but can you give me instructions on how to do this

.
Its really peeing me off !
cheers

The connections software supplied with the phone sucks big ones. I have one, and on my main pc it simply wont work, and on another, very similar spec pc, it works and connects fine.

The best thing to do is buy a memory card, then you can put what you want on to that, and then put it in your phone.

suec · 06-05-2008, 15:41

Ive downloaded the software from the LG site - still wont work

frost · 06-05-2008, 22:16

Quote:

Originally Posted by suec

Ive downloaded the software from the LG site - still wont work

Because, repeat after me, the connection software for this phone sucks big ones.

babinaba · 07-05-2008, 01:03

do you have a memory card slot in your laptop?

foggydew · 14-05-2008, 19:09

My Viewty has the same problem connecting to PC Suite.

I understand you can connect as a mass storage device and this is fine. However i need to use my phone for business and have had my Sony Ericsson in daily sync with my PC which has helped me tremendously. Thus i require the PC Suite facility to be functional.

The USB connection just plain will not connect:

"Failed to connect

Failed to connect the mobile phone to the PC

Re-run the Connection Wizard"

The Bluetooth has better, if temperamental and flimsy, results; it will connect me perhaps 1 out of 4 or 5 attempts. However any attempt at Sync will break the connection.

I have spent the best part of today on this problem and have exhausted the forum boards in all the languages i can speak (English).

There surely must be a solution out there guys. Please help.

frost · 14-05-2008, 19:39

Quote:

Originally Posted by foggydew

My Viewty has the same problem connecting to PC Suite.

I understand you can connect as a mass storage device and this is fine. However i need to use my phone for business and have had my Sony Ericsson in daily sync with my PC which has helped me tremendously. Thus i require the PC Suite facility to be functional.

The USB connection just plain will not connect:

"Failed to connect

Failed to connect the mobile phone to the PC

Re-run the Connection Wizard"

The Bluetooth has better, if temperamental and flimsy, results; it will connect me perhaps 1 out of 4 or 5 attempts. However any attempt at Sync will break the connection.

I have spent the best part of today on this problem and have exhausted the forum boards in all the languages i can speak (English).

There surely must be a solution out there guys. Please help.

There's not, at least not using the software. The software is shit and there are no updates available.

paulmeadows · 18-07-2008, 18:15

I am the very same problem. Even downloaded the latest version of the software from the LG site but it is still shit.

Phone will take files if you use it as a mass storage device but forget using the software - it is just not worth it!!

paulmeadows · 18-07-2008, 18:16

I have the very same problem. Even downloaded the latest version of the software from the LG site but it is still shit.

Phone will take files if you use it as a mass storage device but forget using the software - it is just not worth it!!

gers09 · 18-07-2008, 19:36

My phone had a similar problem. I changed the setting under "phone settings-connectivity-usb" to "mass media" and then just dragged the files across to the relevant file. This has worked, and took a fraction of the time!

30-04-2008, 17:05	#1
suec Forum Member Join Date: Aug 2004 Posts: 597	LG viewty Problems connecting viewty via USB? Hi googled and im still stuck! can anyone help. Ive got a Ku990 viewty . Basically want to transfer some files to my phone. The only problem I am having is getting the PC Suite software to detect my phone via USB. The phone connects fine in data service mode. But as soon as i click to view anything it disconnects it self all the time saying " no phones connected" Wont work at all inmass storage mode. Ive tried and tried and feel like throwing it against the wall. Anyone got one of these phones to help. Any ideas? Thanks!

05-05-2008, 11:00	#3
suec Forum Member Join Date: Aug 2004 Posts: 597	Hi i dont have a memory card in the phone does this matter. I tried like i said with data & mass both never worked. I have ordered a memory card to see if this solves the problem. Ive tried loads oftime since i got the phone in January.

04-05-2008, 22:27	#2
johnboy_clarke Forum Member Join Date: May 2008 Posts: 1	I had a similar issue, so hopefully this might help...? - it turned out i had the 'Games & Apps' menu running in the background. Try clicking the multitasking button (top right of screen) and then close anything that's running. All that should be left in the list are 'Home screen' and 'Menu'. Even after this I had to run it in mass storage mode for it to work tho.

06-05-2008, 05:18	#4
babinaba Forum Member Join Date: Nov 2005 Posts: 3,388	the memory card won't make a difference - i've conntected my viewty without a card in it (i only just got the card last week for it) and have done for the past 4 months. I had problems at first with connecting but i just changed usb ports and it worked fine

06-05-2008, 14:00	#5
suec Forum Member Join Date: Aug 2004 Posts: 597	Hi, Dont mean to sound this but can you give me instructions on how to do this . Its really peeing me off ! cheers

06-05-2008, 15:09	#6
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by suec Hi, Dont mean to sound this but can you give me instructions on how to do this . Its really peeing me off ! cheers The connections software supplied with the phone sucks big ones. I have one, and on my main pc it simply wont work, and on another, very similar spec pc, it works and connects fine. The best thing to do is buy a memory card, then you can put what you want on to that, and then put it in your phone.

06-05-2008, 15:41	#7
suec Forum Member Join Date: Aug 2004 Posts: 597	Ive downloaded the software from the LG site - still wont work

06-05-2008, 22:16	#8
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by suec Ive downloaded the software from the LG site - still wont work Because, repeat after me, the connection software for this phone sucks big ones.

07-05-2008, 01:03	#9
babinaba Forum Member Join Date: Nov 2005 Posts: 3,388	do you have a memory card slot in your laptop?

14-05-2008, 19:09	#10
foggydew Forum Member Join Date: Nov 2005 Location: Glasgow G77 Posts: 10	My Viewty has the same problem connecting to PC Suite. I understand you can connect as a mass storage device and this is fine. However i need to use my phone for business and have had my Sony Ericsson in daily sync with my PC which has helped me tremendously. Thus i require the PC Suite facility to be functional. The USB connection just plain will not connect: "Failed to connect Failed to connect the mobile phone to the PC Re-run the Connection Wizard" The Bluetooth has better, if temperamental and flimsy, results; it will connect me perhaps 1 out of 4 or 5 attempts. However any attempt at Sync will break the connection. I have spent the best part of today on this problem and have exhausted the forum boards in all the languages i can speak (English). There surely must be a solution out there guys. Please help.

14-05-2008, 19:39	#11
frost Forum Member Join Date: Dec 2004 Posts: 3,764	Quote: Originally Posted by foggydew My Viewty has the same problem connecting to PC Suite. I understand you can connect as a mass storage device and this is fine. However i need to use my phone for business and have had my Sony Ericsson in daily sync with my PC which has helped me tremendously. Thus i require the PC Suite facility to be functional. The USB connection just plain will not connect: "Failed to connect Failed to connect the mobile phone to the PC Re-run the Connection Wizard" The Bluetooth has better, if temperamental and flimsy, results; it will connect me perhaps 1 out of 4 or 5 attempts. However any attempt at Sync will break the connection. I have spent the best part of today on this problem and have exhausted the forum boards in all the languages i can speak (English). There surely must be a solution out there guys. Please help. There's not, at least not using the software. The software is shit and there are no updates available.

18-07-2008, 18:15	#12
paulmeadows Forum Member Join Date: Jul 2008 Posts: 2	I am the very same problem. Even downloaded the latest version of the software from the LG site but it is still shit. Phone will take files if you use it as a mass storage device but forget using the software - it is just not worth it!!

18-07-2008, 18:16	#13
paulmeadows Forum Member Join Date: Jul 2008 Posts: 2	I have the very same problem. Even downloaded the latest version of the software from the LG site but it is still shit. Phone will take files if you use it as a mass storage device but forget using the software - it is just not worth it!!

18-07-2008, 19:36	#14
gers09 Forum Member Join Date: Jul 2002 Location: Glasgow Posts: 1,832	My phone had a similar problem. I changed the setting under "phone settings-connectivity-usb" to "mass media" and then just dragged the files across to the relevant file. This has worked, and took a fraction of the time!

DS Forums

LG viewty Problems connecting viewty via USB?