Hi

Our Toshiba TV has for the last four or five months been showing a blue box with EXT2 in it on the screen permanently. The only time it disappears is when we activate another feature htat has a screen display, like increasing or decreasing the volume, but as soon as we stop this feature, it comes back. This is a 24" 'old style' (3 year old) model - 24Z33B.

There is also a small green rectangle which is permanently displayed just belowed the EXT box

Any ideas gratefully received - we are not really in a position to buy another telly at the moment but this is getting quite distracting.

You've turned the on-screen display permanently ON, you need to turn if OFF again - on a Sony it's the button labelled 'i+' - your instruction book should tell you which button it is.

Thanks for your advice Nigel - I have been through the manual looking for any mention of an on-screen display button, but couldn't find anything and our remote hasn't got any buttons unaccounted for in the manual. I will keep trying all combinations.

is there not an option under one of the menus?

you can normally turn it off somehow

Thanks R I will have another go at those but for now have to wait until extra time finishes as last time I started fiddling I got a big wail from the house Man u fan....

I've just checked on Toshiba, and it's because the set is in service mode - hopefully this may help?

Nigel - thank you, thank you - this has solved it! I haven't been on line for a few days - broadband been off locally - but saw this this afternoon, tried it immediately and it worked first time. I am so grateful for the time you took to find this solution, I really appreciate it - it is such a relief that we don't need a new set! Thank you again from me, and from all of the family

Wendy

No problem Wendy, have a nice (wet, windy and cold) bank holiday!