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  • The Apprentice
Lucinda & the car task
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Vivid
28-05-2008
Originally Posted by Saigo:
“Lets face it though "Project management" is stretching it a bit anyway.

I am a consultant project manager, with an MSc in Project management. I manage an urban expansion project worth over £100 million over 10 years. I oversee consultants, contractors, local authority, designers, residents, utility companies, solicitors, planners and so on. The budgeting and programming is so complex, not to mention the level of organistaion and communication and the problems that inevitably occur.

These muppets are renting out cars and going shopping in markets. Hardly 'projects' in the modern professional terminology. They all want to call themselves "project managers" but they really haven't a clue. They can't even keep on top of these simplistic tasks.”

Totally agree.

But what they have to do is sometimes very challenging, I think the pub tasks was particularly difficult, creating a menu, getting supplies, printing menus, organising cooking and costing and pricing all of that in two days is quite a challenge even for someone well versed in critical path analysis and project management.
ForeverBeret
28-05-2008
I bet Lucinda knows that it's actually 'ineptitude'.
dome
28-05-2008
Originally Posted by vidalia:
“I recall when Sir Alan asked if Lucinda had been a good team leader her team all said yes, she was very good and Lee in particular praised her abilities as a manager.”


Nick also commented on how well she managed.
Vivid
28-05-2008
Originally Posted by Feldman:
“You really need to look at your your objective analysis skills and remove the perceived bias, vitriol and emotive terminology within your posts as they are coming over as negative rants. I say this because there are valid points in your post which are in danger of being ignored.

But to respond yes I agree failure to perform basic preparation was a failure point of her own making. Also demanding attention showed lack of initiative and immaturity.

This backs up my opinion that when placed outside her comfort zone she panics.

When looking at the task as a competition then Lee was entitled to treat her as he did. His priorities are to himself
and how to prevent himself getting fired. In doing this he decided that it wasn't his job to handhold a struggling team member.

So your points are valid when looking at the task as a competition. Which at the end of the day is was.


However what I feel is unfair is the overall personal assassination of how she performs in tasks i.e that challenging ideas is destructive moaning. In this your conclusion fails to take into account what her role as Risk and QA provides to projects.

I write this because from my observations (Which are based on many years working on many projects
and many boardrooms). She appears to be able to apply typical QA type skills of honesty, desire for control, challenge of concepts and pre-conceptions etc. quite well. She also shows typically QA traits in lack of pragmatism and tendency to obstruct.

In short What her main failing is basically naivety in not realising she was in a competition with back stabbers and cutthroats and that she needed to adapt herself to each task. Instead she is treating it as a project where people will be expected to be honest and professional and so is unprepared when team members fail to meet that expectation.

So unless you work or know her personally I feel your vitriol against her is both unfair and misguided.

As to the apprentice itself I also feel that she has done well to get this far but doubt she will get through to the final.”

Well naturally I don't accept some of your points.

I particularly reject your analysis as Lucinda making valid Risk and QA points. She made her criticisms in the tissue task AFTER the decisions were made and QAing anything when there is no possibility of a remedial strategy is very silly and time wasting. What we in fact saw was Lucinda supposedly deploying QA type comments when in fact she was indulging in self-serving behaviour which was destructive to the task. Her comments were intended to be self-promoting, attention-seeking and providing her with a defendable position in the boardroom, this willingness to promote herself was a result of the newly gained confidence in the previous' weeks task when she was praised by the team and Sugar and her ego went mad.

You say that she is naive, and I agree, she doesn't seem to realise how the world works or how to distil the key objectives from the irrelevancies and her immature approach is confirmed in her attention-seeking, self-centred behaviour.

I get the impression that Lucinda has now discovered she is in a cut-throat competition and she is now trying to deploy the underhand tactics and subterfuge that others tried initially but have subsequently rejected; Lucinda is about 4 weeks behind the times!
Vivid
28-05-2008
Originally Posted by ForeverBeret:
“I bet Lucinda knows that it's actually 'ineptitude'.”

http://www.thefreedictionary.com/ineptness
Vivid
28-05-2008
Originally Posted by dome:
“Nick also commented on how well she managed.”

He did, but the tasks which she PMed didn't require much project management and perhaps Nick had not recognised that and simply took the lack of team turmoil as some sort of endorsement of her when in fact it reflected the task and that little project management was a successful strategy.
badfelafel
28-05-2008
It really doesnt matter that she knew nothing about cars. The apprentice is supposed to be about future business leaders, who can turn their hands to anything suralan throws at them... Highly capable and useful.

Lucinda can't sell. Doesn't know what a car is. Can't use a computer.

She's a blindingly brilliant manager when things are going well, with good morale in her team. But that alone doesn't make a mini-tycoon!

And yes, she does pull things out of the hat after they have been done, and then wastes everybody's time making a big fuss about them. Not constructive.

But she is really good at rubbing people up the wrong way!
robbies_gal
28-05-2008
i dont think lee could take credit for anything on that task he was appaling

why did they not talk about the raffle ticket fiasco i was dying for one of them to claim it as their own if it had worked!
omgwtfbbq
28-05-2008
Lucinda is useless when it comes to cars, I really think it was stupid of Lee to send her out on her own, especially when she made it clear that she didn't want to be and that she was not confident enough to do it. I blame him almost completely for Lucinda's poor performance.

And I don't know why Lee was maoning later on when she shadowed him for a short while - wasn't that basically what Alex was doing for the better part of the entire day? The Weasel didn't sell anything on that part of the day so he might as well have been a shadow too, at least Lucinda was keen to learn.

Another reason why i was mad at Lee was because in the other tasks he and Lucinda have worked together in, I think she has managed him well and carried him. If Lee had been thrown in a team with the likes of Jenny C and Alex he'd have been long gone with a couple of knives in his back, so it is disappointing that he has sided with Alex over Lucinda.
jtnorth
28-05-2008
I think they are about even, after tonight, in my mind - though I find Lucinda more watchable as TV. Lee took a big risk on the Zonda and I think he had to stay with that car. If the point of the task was to be fair to everyone, he should have sent Alex with the Astin Martin and kept Lucinda with him and I'd like him more now if he had - but though it's very moving to see someone cry on TV, that isn't really the point of the task. They clearly and definitely won so he can't be written off as a PM but he was unimpressively indecisive in the bits we saw with Lucinda (especially those stupid raffle tickets). I think he's going to get eaten alive by the interviewers.

I like Lucinda and I admired her for admitting she needed help. But saying you need help doesn't mean you don't use your own common sense. (She is capable of looking at a car and seeing what it's called.) Everyone knows that the Apprentice is always going to involve lots of tasks selling in the streets - if you don't like it, don't apply. I feel she's too quickly emotional, but they are very tired and stressed. She's got something really interesting about her, but she should be running her own small company - she's not suited to be an apprentice.

It's just a shame because before Alex was put with them Lee and Lucinda worked well together - if they both had a bit more backbone (which is judgemental of me but how it looks on this edit) they'd be a really interesting team.
Cadence
28-05-2008
Originally Posted by Feldman:
“...I don't put any blame on Lucinda for the task, and as time went on she did gain in confidence. Her main failure though was in failing basic preparation. I.e. she may not know anything about cars but at least she could have got the name of the product correct. Or showed initiative by researching it.”

Indeed. To sell something you need to at least have basic facts about the product at your disposal to be able to engage with potential customers (the most basic of course being the name of the product - does that really need stating?). My first move in Lucinda's place would be brief research to garner information about the product I was tasked with selling. We don't know what information was available to them but even if it was none, I'd have briefly quizzed Lee and Alex about the features of the cars to be able to communicate with potential customers.

Nick was absolutely right - these are expensive boys toys so you need interested 'boys' with the means to pay the rental charges. I'd have targetted city traders as well.

I find it incredible that Lucinda seemed to have difficulty in recognising potential customers and was asking Lee to point out the type of person to her. I thought she was someone with people skills - there are all sorts of verbal and non verbal cues that could indicate someone's interest.

But yes, she seems to have overlooked something obvious - that she needed to spend some time researching the product to a very basic level.
kazmson
28-05-2008
Originally Posted by Old Whore's Diet:
“Lee was exeptionally fortunate that they won, and his people management on this task wasn't subjected to closer scrutiny.

In my opinion he demonstrated some of the weakest management skills of the entire series. The whole raffle ticket conversation was a complete fiasco and I would have relished the opportunity to see him explain himself.

True he had passion and can sell but what else can he do?
The real problem with the programme is that most tasks boil down to selling be it tissues, food or hi spec cars. In the real business world organisations also require people who can plan, devise concepts and consider more complex esoteric issues than these task ever demand.

As a result certain candidates don't shine and their particular strengths go unnoticed and unrewarded.”

I agree...I said in another thread that Lee forgot "to manage" as well as "to sell".

More generally though… given the limitations of each task it should be possible to recognize other skills apart from sales a…well it has been in most previous series.

The team win does represent the bottom line …BUT the boardroom experience should be about helping to define which candidates offer the most all round potential from the “losers”.... other skills can be recognized in that process…if Sir Alan bothers to ask the right questions.

This time round that balance hasn’t been struck ….partly because so many candidates weren't very interested in teamwork/ positive engagement. Most preferred to do very little, cover arse and go into attack/BS mode once in the boardroom.
The Spoon
28-05-2008
I have experience of the luxury car-hire market (don't ask!) and it does take some selling to get people to part with the sums concerned and to manage the risks. we did help out with disputes concerning both Aston Martins and Ferrari's and there were times when the clients had absolutely no rentals.

the Zonda? I hadn't heard of it either, nor the Spyker - even though I sometimes catch Top Gear. if you are not 'into' cars (I'm not) then it is easy to feel a chump. Lucinda genuinely was 'at sea' and the PM cast her adrift, so they could have some boys-only fun.

there was no management of Lucinda and Lee ignored the need to involve her. indeed when Alex claimed the raffle idea and was contradicted, once Lee realised it was Lucinda's idea, he pretty much dropped it and had her wasting her time.

Lee and Alex were in their element, but they should have found a way not to waste Lucinda's time.

I don't think this task says much about Lucinda either way, but her management style is based on cooperation, not competition, so it does not suit the tasks very well.
cheekymaliky
28-05-2008
Originally Posted by hiawatha:
“Lucinda is apalling as a businesswoman, although she may or may not be a nice person but the purpose of the show is to test the applicant's business acumen.
1. She was scared stiff of the task and was begging for hand holding.
2. She got the name of the car wrong at the first sales point
and still couldn't pronounce it at the second sales point.
3. Every time she faces criticism she starts blubbering.
etc etc.
4. Dress sense is inappropriate for a business environment except for arty crafty stuff.

The only reason she is still there is due to her being on the winning team last night ( no thanks to her) and there being a paucity of good candidates this year”

I agree...Lucinda made me wince several times last night.. and for Christs sake surely "The Apprentice" should be able to look logically at a task and make the best of it?? Ok she had no car knowledge...make main points on a card and refer to them..Simple!
Yes,she may have been thrown in at the deep end..but shouldnt she have used it as her chance to shine??
She does my head in!!
lumpbottom
28-05-2008
Originally Posted by hiawatha:
“Lucinda is apalling as a businesswoman, although she may or may not be a nice person but the purpose of the show is to test the applicant's business acumen.
1. She was scared stiff of the task and was begging for hand holding.
2. She got the name of the car wrong at the first sales point
and still couldn't pronounce it at the second sales point.
3. Every time she faces criticism she starts blubbering.
etc etc.
4. Dress sense is inappropriate for a business environment except for arty crafty stuff.

The only reason she is still there is due to her being on the winning team last night ( no thanks to her) and there being a paucity of good candidates this year”

1. She was asked at the beginning if she would be all right on her own, she said yes but didn't sound too sure. One of the men asked if she would rather someone with her and she said yes, she would but she didn't mind being on her own. They then agreed that one of them would pair with Lucinda.
I don't know when they decided not to, but they didn't tell her.

2. I have worked in the motor trade many years with a lot of different franchises and I had never heard of the Zonda. I presume it's some bored out and chipped Honda.

3. That is just not true.

4. There is nothing wrong with her dress sense. She is clean and smart. The bright colours she wears are much more uplifting, stamp her individuality and she is nothing like as dull and sombre looking as those black suited clones.

An MD of a very large concern here was interviewing for a very responsible job, quite high up in his company. One interviewee turned up in casual clothes. This was commented on rather snootily by someone, who was sharply told, 'I am interviewing the person, not his clothes.'
**Nora**
28-05-2008
Lucinda is not good at sales. We know that since task 2 when she informed Jenny C. Even SAS knew about it and I didn't like the way he spoke to her in the boardroom.

I understand that Lee wanted to win the task and he had no time for Lucinda. But I think he could have utilised her better. Alex wasn't able to sell anything during the first part of the task. So in hindsight, Lee's decision of leaving Lucinda with the Aston Martin was wrong. He was one car down and one team member down as well!!!

Alex should have been sent with the Aston Martin and Lucinda should have stayed with Lee.

It is not all about sales, it is also about management and Lee clearly failed the task as a PM.
pammi_i
29-05-2008
Originally Posted by 2LO:
“Basically you are someone who takes a dislike to aperson and then delights in making the most vicious, spiteful posts you can about them at every oportunity.

You're really telling us nothing about Lucinda or your current pet hate object but you're telling us one hell of a lot about yourself.”

I totally agree with this response to Vivid's post, and would like to add that it's utter rubbish to say that Lucinda demonstrated she has no strengths. She certainly does, as a manager! I can honestly say that she's one of the few on that show who would have a cat's chance in hell of managing me appropriately! Trust me, I'm someone that if managed correctly is completly worth it, but I need to feel valued. So does Lucinda, and she treats people as she would like to be treated and it works too!

She is intensely logical and clearly very much more intelligent than her male colleagues, if not as good at sales! This was clear from her call to Lee where she was enquiring how many tickets she should sell. She can be a little obstructive if badly treated and if she doesn't feel valued. And just like me, she is not too good at being managed by people who are incompetant managers.

She asked to shadow Lee - she was keen to learn. This was exactly the right approach, in fact if you work in any decent sales environment and are not doing well your manager should tell you to do this.
pammi_i
29-05-2008
Originally Posted by Vivid:
“Well naturally I don't accept some of your points.”

Perhaps you need to work on your listening skills and start taking on board the comments of other people. How else can you hope to improve?
pammi_i
29-05-2008
Originally Posted by **Nora**:
“Lucinda is not good at sales. We know that since task 2 when she informed Jenny C. Even SAS knew about it and I didn't like the way he spoke to her in the boardroom.

I understand that Lee wanted to win the task and he had no time for Lucinda. But I think he could have utilised her better. Alex wasn't able to sell anything during the first part of the task. So in hindsight, Lee's decision of leaving Lucinda with the Aston Martin was wrong. He was one car down and one team member down as well!!!

Alex should have been sent with the Aston Martin and Lucinda should have stayed with Lee.

It is not all about sales, it is also about management and Lee clearly failed the task as a PM.”

From what I saw, Alex was largely to blame again, and yet again Lee demonstrated weakness in following suit. It was VERY obvious that Lucinda should not have been on her own, but equally obvious that Alex did not feel competant to sell the Aston Martin on his own so he made that out to be Lucinda's weakness.

Lucinda shows both strength and self-awareness in her honesty about her own weaknesses. Isn't it better to have someone on your team who says "I am not good at that" than somone like Michael who says "I can do that" and yet quite obviously can't?
pammi_i
29-05-2008
Originally Posted by The Spoon:
“I have experience of the luxury car-hire market (don't ask!) and it does take some selling to get people to part with the sums concerned and to manage the risks. we did help out with disputes concerning both Aston Martins and Ferrari's and there were times when the clients had absolutely no rentals.

the Zonda? I hadn't heard of it either, nor the Spyker - even though I sometimes catch Top Gear. if you are not 'into' cars (I'm not) then it is easy to feel a chump. Lucinda genuinely was 'at sea' and the PM cast her adrift, so they could have some boys-only fun.

there was no management of Lucinda and Lee ignored the need to involve her. indeed when Alex claimed the raffle idea and was contradicted, once Lee realised it was Lucinda's idea, he pretty much dropped it and had her wasting her time.

Lee and Alex were in their element, but they should have found a way not to waste Lucinda's time.

I don't think this task says much about Lucinda either way, but her management style is based on cooperation, not competition, so it does not suit the tasks very well.”

No offence to other posters, but this is by far and away the most intelligent post I have seen on the subject of Lucinda and the guys.

I'm not project manager, but I have a degree which incorporates management science and I say spot on, Spoon!
pammi_i
29-05-2008
Originally Posted by The Spoon:
“I have experience of the luxury car-hire market (don't ask!) and it does take some selling to get people to part with the sums concerned and to manage the risks. we did help out with disputes concerning both Aston Martins and Ferrari's and there were times when the clients had absolutely no rentals.

the Zonda? I hadn't heard of it either, nor the Spyker - even though I sometimes catch Top Gear. if you are not 'into' cars (I'm not) then it is easy to feel a chump. Lucinda genuinely was 'at sea' and the PM cast her adrift, so they could have some boys-only fun.

There was no management of Lucinda and Lee ignored the need to involve her. indeed when Alex claimed the raffle idea and was contradicted, once Lee realised it was Lucinda's idea, he pretty much dropped it and had her wasting her time.

Lee and Alex were in their element, but they should have found a way not to waste Lucinda's time.

I don't think this task says much about Lucinda either way, but her management style is based on cooperation, not competition, so it does not suit the tasks very well.”

No offence to other posters, but this is by far and away the most intelligent post I have seen on the subject of Lucinda and the guys.

I'm not project manager, but I have a degree which incorporates management science and I say spot on, Spoon!
Central cake
29-05-2008
Originally Posted by cyfrin:
“Lucinda showed she just can't cut it.

What happened with the raffle tickets? Why was she not pulled up on wasting so much time and calling the Aston by the wrong name?!! Geez, if an unknown person stopped you in the street trying to sell raffle tickets for £30 would you buy? Her idea (or was it?!) was a total waste of time.

She is clingy, silly, & whiny. Surely she must be the next one out? ”


She never called the Aston the wrong name. She called the Zonda the wrong name. She called it the Zona
Dave Javue
29-05-2008
Originally Posted by David Tennant:
“She never called the Aston the wrong name. She called the Zonda the wrong name. She called it the Zona”

Yes she did. She called the Aston a Zonda, and called the Zonda a Zona. Both were wrong.
williams96
29-05-2008
I think Lucinda will be gone soon, she doesn't seem to defend herself well now and this isn't good for the interview stages.

What really, really irritated me this week was the hypocrite that was Lee. Last week he made a big point in the boardroom that Lucinda shouldn't have 'volunteered' to go then, yet this week she makes it as clear as possible where she wanted to be and he still doesn't listen. So what exactly is Lucinda supposed to do to do something right by the boys? Apart from be quiet and get fired that is.

It clearly is a strategy for the boardroom otherwise there would be no need for these contradictions.
The Spoon
29-05-2008
Originally Posted by pammi_i:
“No offence to other posters, but this is by far and away the most intelligent post I have seen on the subject of Lucinda and the guys.

I'm not project manager, but I have a degree which incorporates management science and I say spot on, Spoon!”


thank you! (normally only rants get a response)

I think she is an empathetic manager and it is as a manager rather than as a sales-person that you would expect SAS to make an appointment. if the person is to work on his property interests, you would expect the person to have a team of specialists in place already, not be charging round Paternoster Square revving engines to give 'city-boys' a hard-on.
thus, Lucinda is potentially a better candidate, but hasn't yet proved it. furthermore, it will depend on the kind of people she would be expected to manage.
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