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strange phone and broadband fault


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Old 31-05-2008, 18:30
DECROMAX
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Join Date: May 2008
Posts: 2

ive got a strange fault which bt have come out to fix but when the enginneer come around he found fault and basicly left and did not fix it, about 4 weeks ago my phone would ring once at random times and when someone would phone it would ring for a second and then stop then a week later my line went dead but the broadband still work at a very slow speed, i reported the fault and they come out 10 days later , when the fault first apperared i done the method of pluging it into the master socket and tried a corded phone , it was the same 4 days before bt turned up the phone line started working again but had a crackle and would cut out in use, bt turned up and then tested the the line and then tested the cable coming from outside to the master socket of which there was a fault, he said its to do with my phone and router and maybe the microfilter, i went and brought all new equipment phone,microfilter,router, and still i have this fault
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