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Old 23-06-2008, 14:46
The Face of Boe
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Hi all.

I work as a shift manager in McDonalds and am absolutely furious with the events that transpired today.

I will first give you a bit of background info. Last week it was announced that the CEO of McDonalds UK was due in store for a visit today, me being the kind good natured soul that I am agreed to give up my five days holiday I had booked in order to help them get ready for the visit, this involved working until 3.15am this morning(after a 4.30pm start) and coming back in at 11.00 am( a whopping 7hrs 45 mins between shifts), Now bearing in mind I had probably 5 hours sleep at most, I don't expect to be moaned at as soon as I get in about something that wasn't done the night before. the first event I can recall today was that my friend who also worked until 3.15 last night and started at 10, was abused by the manageress because he dared to go for a break at 1.30pm, I stuck up for him and explained he had about 4 hrs sleep , was knackered and was entitled to a break, which she didnt like.

10 Minutes later someone on front calls for something, I ask back because I didn't catch what she said, She snaps at me then moans to the manageress about my attitude. 2 seconds later the assitant manager comes up to me and tells me that the manageress is sending me home, no explanation given, I ask the assistant why, and all she can say is " don't blame me, I am only following orders".

I can't believe the way I have been treated by such a ungrateful bunch. I did not swear, refuse to do something or anything like that, but by sticking up for a friend and daring to ask what food they were waiting on , I have been sent home in disgace.

Are they within their rights to send me home without pay? Obviously I didnt want to go home and have now lost 5 1/2 hours worth. I am tempted to write them a letter but feel it would get no-where.
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Old 23-06-2008, 14:59
OLDSOAK
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What reason did they give for sending you home...are we talking a GROSS MISCONDUCT charge or something less?
(Gross misconduct can after a period of suspension (ON PAY) lead to dismissal))
I don't think they can withhold pay unless they have grounds to do so in the contract of employment you signed....is there a clause in there which states that suspension without pay is an option?
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Old 23-06-2008, 15:00
Groober
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Go back and urinate in the French Fries!

Might make 'em taste better, certainly make 'em hotter than you usually get them
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Old 23-06-2008, 15:01
The Face of Boe
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What reason did they give for sending you home...are we talking a GROSS MISCONDUCT charge or something less?
(Gross misconduct can after a period of suspension (ON PAY) lead to dismissal))
I don't think they can withhold pay unless they have grounds to do so in the contract of employment you signed....is there a clause in there which states that suspension without pay is an option?
I didn't get a reason, apart from the line that " ____ wants you to go home", so no gross misconduct charge or anything like that.
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Old 23-06-2008, 15:04
kratz22
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Why did you take the order to leave from some lackie? I would have demanded an explanation from the manageress who, if she was anything other than a petty minded coward, would have come and told you herself.
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Old 23-06-2008, 15:05
mollymorals
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i would do some ringing round and letter writing as soon as possible op, it sounds as if you have been treated appaullingly.

i would include a full summary of what happend including names etc.

and insist you are given a full explanation as to why you where sent home, and what your next course of actionshould be.

you may also want to give the citizens advise a ring too.

good luck op !
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Old 23-06-2008, 15:07
AmjidS
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You have the CEO of the UK coming to your branch. Write a letter and hand it to him personally. That will no doubt send the wind up your manager.
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Old 23-06-2008, 15:08
The Face of Boe
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i would do some ringing round and letter writing as soon as possible op, it sounds as if you have been treated appaullingly.

i would include a full summary of what happend including names etc.

and insist you are given a full explanation as to why you where sent home, and what your next course of actionshould be.

you may also want to give the citizens advise a ring too.

good luck op !

I am going to write a letter, I just want to know where I stand from a legal viewpoint.
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Old 23-06-2008, 15:10
Boom
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But thats McDonalds for you. 20 year old univeristy drop outs, sexually pleasuring their bosses to climb the ranks. To become "managers" and then they go on a serious power trip.

Seen it all the time.
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Old 23-06-2008, 15:10
OLDSOAK
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I am going to write a letter, I just want to know where I stand from a legal viewpoint.
Pop in to your local CAB...heaps better than relying on an internet forum
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Old 23-06-2008, 15:11
Groober
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You have the CEO of the UK coming to your branch. Write a letter and hand it to him personally. That will no doubt send the wind up your manager.
Good idea, yes go back and tell the manager you intend to hang around to have a quiet word with the CEO about her

Then urinate in the Fries
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Old 23-06-2008, 15:14
OLDSOAK
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Pop in to your local CAB...heaps better than relying on an internet forum
Having said the above...look what I found....
Your employer cannot impose a suspension or lay-off without pay and without your agreement. Suspension with pay, pending the investigation of an allegation of misconduct against you, is often provided for in agreements, but unilateral suspension without pay for economic or disciplinary reasons is unlawful.
http://www.yourrights.org.uk/your-ri...igations.shtml
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Old 23-06-2008, 15:36
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Sounds totally out of order to me.

The ACCAS helpline is really helpful. Why don't you give them a ring? They may be able to tell you the questions you need to ask, advise you on what your should do etc.

http://www.acas.org.uk/index.aspx?articleid=1565

Be good to know how you get on. Bets of luck and a (((hug))) for your rubbish day.

PS: If you have car or home insurance they often include free legal advice which is provided by trained solicitors.
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Old 23-06-2008, 15:52
FOXPRESIDENT
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I think first and formost they have not looked after your welfare by allowing you to come to work without the enough rest period, regardless of the fact the CEO is coming to town.

What are they worrying about in the first place? That it was not clean or tidy? Should it no be if it's a restaurant with food material about?

Your CEO is the least important person in town, they should become worried when the customer is less than satisifed with the place - as in no doubt the CEO would become worried because less customers use it. Though I doubt very much this would happen.
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Old 23-06-2008, 15:56
Rian1988
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Why did you have to stay until 315 in the morning in the first place?
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Old 23-06-2008, 16:34
kyresa
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I'd send a letter asking for full details of why you were sent home and ask them to clarify that you will not be losing pay over this.

As a shift manager I'm guessing you are salaried so won't lose pay like you would if you were crew.

(or are you a floor manager, in which case you are hourly paid! - was only usually the 2nd assistants, 1st assistants and manager who were salaried when i was there many years ago!)
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Old 23-06-2008, 16:44
The Face of Boe
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Why did you have to stay until 315 in the morning in the first place?
Making sure the restaurant was sparkling for the CEO, So we can all pretend its always like that
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Old 23-06-2008, 16:45
The Face of Boe
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I'd send a letter asking for full details of why you were sent home and ask them to clarify that you will not be losing pay over this.

As a shift manager I'm guessing you are salaried so won't lose pay like you would if you were crew.

(or are you a floor manager, in which case you are hourly paid! - was only usually the 2nd assistants, 1st assistants and manager who were salaried when i was there many years ago!)
Salaried , thats a joke. The good old franchised community means I do the job of a salaried manager for the pay of a floor manager.
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Old 23-06-2008, 16:51
fat controller
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Are you absolutely sure that you haven't been sent home simply because your manageress felt you were overtired, and therefore needed the rest? I know I have done this on numerous occasions with my staff, particularly when they have done a double shift or something the day before or overnight, and I did it as much for the rest of the team as them.

I'd far rather be a pair of hands short for half a shift, than have someone who is so tired that they may in fact be a danger to themselves and others.

If, however, you have been sent home, and penalised financially as a result then you should get a damn good explanation, and may even need to seek advice from CAB or ACAS.
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Old 23-06-2008, 17:35
Mrs Fosdyke
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McD are known for their poor treatment of staff. No way should you be working those hours and putting up with that treatment.
See the CAB about a tribunal, then when you've screwed as much as you can out of them, give them as much bad publicity as you can.
Good luck.
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Old 23-06-2008, 17:37
DaisyBumbleroot
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a friend of mine got sacked from work a while back, without it going through the normal warning procedures of verbal, written, then sack. he has contacted a solicitor and it looks like he is getting compo.

WHy not **** macdonalds off and go work for a decent company, and take them for as much as you can while you are at it.
You have the CEO of the UK coming to your branch. Write a letter and hand it to him personally. That will no doubt send the wind up your manager.
nice! id be very tempted!
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Old 23-06-2008, 17:45
cosmo
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But thats McDonalds for you. 20 year old univeristy drop outs, sexually pleasuring their bosses to climb the ranks. To become "managers" and then they go on a serious power trip.

Seen it all the time.
Where? Sounds good. Do you have a link?
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Old 23-06-2008, 18:21
DOS
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( a whopping 7hrs 45 mins between shifts)
Isnt that illegal? I thought it was something like 8 hours between daytime shifts, and 10 hours at night. Its something like that i think...
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Old 23-06-2008, 18:23
robtuk06
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Isnt that illegal? I thought it was something like 8 hours between daytime shifts, and 10 hours at night. Its something like that i think...
I suspect it is only illegal if you are forced to do it ie part of your contract.
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Old 23-06-2008, 18:24
The Face of Boe
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Just a quick update, I have just spoken to my mate who is the one I stuck up for originally and as I thought this is where the problem started. Apparently she told him that he doesnt need a childminder, and he can speak for himself. Well as she was the one who was ranting and raving at me about it, I think I was quite right to stick up for him. Apparently my mate also overheard her talking in the office to her boss and his comment was I need to be sorted out.. Sorted out?? I am still at a complete loss as to what I have done wrong. Obviously giving up 5 days of my holiday, working stupidly long shifts means I need sorting out!
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