MSN Mobile

16-08-2003, 20:29

Last night I tried to register with MSN mobile, and it need to send a confimation code to my mobile, so when i got a message, it said to text back with 'OK' to recive it. I did, and all I got back was a message about how to access the 'hotmail main menu'

I tired a few more times, and I replied to each one, and still got the same thing. When I woke up with morning, I had 6 messages from MSN with my 'confirmation codes', all pointless becuase I'd closed the browser window last night. I tired to resgister again, and that time I did successfully. But I've just logged into 'view my bill' to find out these messages I've recieved cost £16

And I've just been through the site and all the messages I've recived and it says NOWHERE AT ALL about these charges!
Obviously I want my money back, and this must be illegal???

So what do I do, who do I complain to?

hedgehogharvey · 17-08-2003, 11:26

I signed up with my pay & go phone the other week. And every day it took £1 out of my balance. I've emailed them but thet have not reply yet.

I have now removed my number from there, and no money is going out now.

I agree that it is wrong that they do not mension on their site about the actual charges.

If you hear anything mate yet me know.

Cheers Richard

Luke567 · 17-08-2003, 11:29

phew... im glad MSN Mobile didnt work on mine then.

Anyway, just get emailviewer or an msn messenger type program for your phone.

17-08-2003, 13:42

It's not for email, I wanted text alerts for weather and news etc. (which are apparently free)

I've complained to ICSTIS, and send a complaint to MSN Mobile, so I'll let you know what I hear.

16-08-2003, 20:29	#1
Pingu Posts: n/a	MSN Mobile Last night I tried to register with MSN mobile, and it need to send a confimation code to my mobile, so when i got a message, it said to text back with 'OK' to recive it. I did, and all I got back was a message about how to access the 'hotmail main menu' I tired a few more times, and I replied to each one, and still got the same thing. When I woke up with morning, I had 6 messages from MSN with my 'confirmation codes', all pointless becuase I'd closed the browser window last night. I tired to resgister again, and that time I did successfully. But I've just logged into 'view my bill' to find out these messages I've recieved cost £16 And I've just been through the site and all the messages I've recived and it says NOWHERE AT ALL about these charges! Obviously I want my money back, and this must be illegal??? So what do I do, who do I complain to?

17-08-2003, 11:26	#2
hedgehogharvey Forum Member Join Date: Sep 2001 Location: Berkshire, England Posts: 825	Happened to me too :( I signed up with my pay & go phone the other week. And every day it took £1 out of my balance. I've emailed them but thet have not reply yet. I have now removed my number from there, and no money is going out now. I agree that it is wrong that they do not mension on their site about the actual charges. If you hear anything mate yet me know. Cheers Richard

17-08-2003, 11:29	#3
Luke567 Forum Member Join Date: Apr 2003 Location: Wakefield Posts: 1,241	phew... im glad MSN Mobile didnt work on mine then. Anyway, just get emailviewer or an msn messenger type program for your phone.

17-08-2003, 13:42	#4
Pingu Posts: n/a	It's not for email, I wanted text alerts for weather and news etc. (which are apparently free) I've complained to ICSTIS, and send a complaint to MSN Mobile, so I'll let you know what I hear.

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