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O2 Favourite Places?
_the_don
05-07-2008
I set this up to my home postcode but i've always got charged. I have phoned o2 twice and on both occasions after getting transfered a couple of times the cut me off Problem is I live beside a lough, and I am nearer to the transmitter 20 miles away across the lough than I am to my apparent favourite place local transmitter, hence I always get charged, I have explained this to O2 but is seems to go way above there head, Anyone else have a problem like this? Or have you a cure?
kosmos5457
05-07-2008
Known about favourite places with o2 for a while but not used it as i'm on simplicity tariff with them at the moment.

This seems a bit unfair if your getting the signal from a transmitter outside of your post code area. Would it not work if you changed the post code to one in the area where the other transmitter is? Don't think that this could work any other way or even o2 being able to credit you back. Speak to the complaints department about it. The might help you in some way or give you further advice. I found o2 to be very good with helping people resolve issues with their network, without having to go to head office or taking matters further.
eddieh
06-07-2008
I found that if you calll them up, they are quite great at sorting problems out.. Don't brother trying to sort your problems out at a store though. I find they only want to talk about buying stuff.
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