O2 is annoying me

eddieh · 28-07-2008, 10:57

Yesterday I emailed O2 questioning a problem I had with my phone and without even asking me, they responded that they going to swap the phone again with a new one. The phone I currently I have is from last week swapping. I don't want to swap the phone again, I just want them to issue a official upgrade to Windows Mobile 6.1! What can I do now.. it would seem they already sent to swap over to DPD..

Finglonga · 28-07-2008, 11:17

What do you expect if you e-mail them?

Did you say what you wanted in the e-mail?

Ring them and tell them what you would like if you have been having problems with your phone. I have always been happy with the service from O2.

prking · 28-07-2008, 17:57

And as we have no idea what was wrong with the phone (or even what the model of the phone was) I don't see how we can decide whether O2's response was good. Neither can we decide what to do next.
And I have no idea what DPD is?!

Niranjaniz · 28-07-2008, 22:07

You should give us details of what you wrote in your e-mail to them, either way can you not call them up?

28-07-2008, 10:57	#1
eddieh Forum Member Join Date: Nov 2002 Location: Southampton Posts: 1,427	O2 is annoying me Yesterday I emailed O2 questioning a problem I had with my phone and without even asking me, they responded that they going to swap the phone again with a new one. The phone I currently I have is from last week swapping. I don't want to swap the phone again, I just want them to issue a official upgrade to Windows Mobile 6.1! What can I do now.. it would seem they already sent to swap over to DPD..

28-07-2008, 11:17	#2
Finglonga Forum Member Join Date: Jul 2004 Location: Stafford. Posts: 4,706	What do you expect if you e-mail them? Did you say what you wanted in the e-mail? Ring them and tell them what you would like if you have been having problems with your phone. I have always been happy with the service from O2.

28-07-2008, 17:57	#3
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	And as we have no idea what was wrong with the phone (or even what the model of the phone was) I don't see how we can decide whether O2's response was good. Neither can we decide what to do next. And I have no idea what DPD is?!

28-07-2008, 22:07	#4
Niranjaniz Forum Member Join Date: Jan 2004 Location: UK, Nottingham Posts: 624	You should give us details of what you wrote in your e-mail to them, either way can you not call them up?

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O2 is annoying me