i brought a back up phone from car phone warehouse a nokia 2630 it was £35 inc a £10 top up
when i got the phone there was no top up voucher with it so i rang them i was on the phone for about 5 minutes only to be told that it takes 8 days for the top up to go on
which i was not happy about because i had not been told this when i brought the phone but i thought i would wait and see what would happen
well 8 days past and guess what yes no top up so i rang again and i was on hold for more than 5 minutes and gave up as it was costing me to ring them
now 14 days have passed and i have just got of the phone only to be told they will have to submit the request for the top up again this could take up to 10 working days
i was on the phone again for about 5 minutes when i asked if i would get any compansation i was told no but they would get the £10 top up on the phone
so ive spent 20 minutes on the phone to them at about 45p a minute so it has cost me about £9 to phone them
i only brought the phone of them beacause they where the cheepest normaly i wont use then due to every time ive tryed to take a contract out with them ive been refused BUT if i go direct with the operator i get exepted
they are a bunch of jokers that just could not give a s**t when they have got your money
has any body got an email address for some body quite high up in car phone warehouse so i can make a complant
when i got the phone there was no top up voucher with it so i rang them i was on the phone for about 5 minutes only to be told that it takes 8 days for the top up to go on
which i was not happy about because i had not been told this when i brought the phone but i thought i would wait and see what would happen
well 8 days past and guess what yes no top up so i rang again and i was on hold for more than 5 minutes and gave up as it was costing me to ring them
now 14 days have passed and i have just got of the phone only to be told they will have to submit the request for the top up again this could take up to 10 working days
i was on the phone again for about 5 minutes when i asked if i would get any compansation i was told no but they would get the £10 top up on the phone
so ive spent 20 minutes on the phone to them at about 45p a minute so it has cost me about £9 to phone them
i only brought the phone of them beacause they where the cheepest normaly i wont use then due to every time ive tryed to take a contract out with them ive been refused BUT if i go direct with the operator i get exepted
they are a bunch of jokers that just could not give a s**t when they have got your money
has any body got an email address for some body quite high up in car phone warehouse so i can make a complant




