Ericsson Charger Recall

sb123 · 05-09-2003, 17:24

A bit of advance warning to you that a number of the sources are reporting that next week Sony Ericsson will announce a recall of some of their mobile phone chargers. The faulty ones are marked "Made in Thailand by Delta".
Full details to be announced next week and there should be advertising on what you will need to do if you have one.

Simon.

jonat8 · 05-09-2003, 18:30

I have 1 charger with "Made in Thailand by Delta" so I'll stop using it just in case...

Came with either my T68i or HBH-30... not sure which.

I have 2 more though so it's not a problem - one says "Made in China by Astec" and the other says "Mde in Morocco by" and some odd looking logo.

Thank goodness the chargers are interchangable between devices...

05-09-2003, 19:51

my SE charger just says "SONY" on

davej · 06-09-2003, 18:40

Just had a text message from Vodafone with an 0870 number to call to arrange a replacement.

David (2) · 06-09-2003, 20:54

O no, my T610 mains charger is "made in Thailand by Delta. and its the only one I have.

hughie1952 · 06-09-2003, 21:23

Got Text message about recall, luckely my charger was made in China by someone (the writing is so small I can't read it).

Regards

Hughie

AndyM · 06-09-2003, 21:52

Oh dear I've got one too. I thought it looked a bit crap when I got it. I'm using my old t65 charger from now on.

jammers · 07-09-2003, 11:25

If you ring SE they will send you a replacment to you with a free post envelope so you can return your old one. Its not all charges made by Delta in Thiland that are affected, only a certain batch code which I havent got on me right now but SE will be able to tell you what it is.

sb123 · 08-09-2003, 16:03

Details on the recall are now on Sony Ericsson's UK home page at : http://www.sonyericsson.com/uk/

According to that page the following products were possibly supplied with a charger that is being recalled:

Sony Ericsson Phone Models: T68i, T300, T310, T610
Bluetooth handsfree accessories HBH-30 and HBH-65.

Simon.

MDX · 08-09-2003, 17:11

All the Details are here

http://www.sonyericsson.com/uk/spg.j...=PSM_V&gal=104

David (2) · 09-09-2003, 15:42

This was in the paper.

Important Product Recall Notice

UK charger for T610, produced by Delta.

Look for...
"Made in Thailand by Delta"
and...
BML 162 099/3 R1A

If you got that, you have a faulty one - like me!

The number to ring is 0800 587 6072

They will send out a new charger to you + a pre-paid envelope for you to put the old one in and send back.

Widdy · 09-09-2003, 16:00

Yes that covers both my wifes t310 and my t610.

Very good though I have been promised a replacement within 24hours!

Jmoo · 09-09-2003, 17:53

Just got a message of Orange 194 today; but saw the ad in the paper. Two about to be sent off. Not even allowed to touch them according to SE.

13-09-2003, 21:12

according to this:

There have been a limited number of incidents in the UK, where a pressure build-up in the charger has caused the top plastic part of the charger to brake off, with the danger of hitting someone. If the charger does break apart, the electronics of the charger may be exposed thereby creating a risk of giving a person touching these parts an electric shock. In such circumstance, there could also be a risk of fire, if the charger is in proximity of flammable material.

looks like they could explode, bloody hell!

David (2) · 13-09-2003, 21:44

Got my replacement charger Friday. Works ok.

Widdy · 13-09-2003, 21:56

Got my charger too, sent a big old fashioned thing like I used to have with my t28 years ago!

Just noticed as well the power output and m.aps are different on the two charges, hope it will not damage my shiny new phone!

David (2) · 14-09-2003, 00:00

My replacement charger looks identical to the previous one, but this one is made in Moroco.

14-09-2003, 14:17

mine wasnt affected!

eddie · 16-09-2003, 13:17

I ordered a t610 on orange on 2nd September, 2 days later I was told that there was a recall of all unsold t610's by the network because of the charger issue, so my order was delayed . As yet I still don't have my phone and there is no indication how long it will take to distribute the replacements.

Oddly enough, not all networks have recalled them - both O2 and Vodafone versions are currently in stock at the place I ordered my orange phone. Either that or they were quicker distibuting replacements?

Anyone else waiting for a t610 since early September? I'm thinking of changing my order to a Samsung V200 or similar as I me fed up with waiting!

AndyM · 16-09-2003, 19:11

Orange from my experience are a lot more cautious about selling faulty products. They were later releasing the t610 than any other network due to testing. I had to wait since May! Got mine at the end of August.

Tristan_B · 16-09-2003, 19:42

My replacement charger is a two-peice thing, the same as my T68 one.

MDX · 16-09-2003, 20:57

Quote:

Originally posted by eddie
I'm thinking of changing my order to a Samsung V200 or similar as I me fed up with waiting!

do *NOT* get a V200 they are utter crap, apart from the screen its utter shite

Jmoo · 17-09-2003, 18:20

I'm confused. I received 2 new chargers, similar to previous. And returned both and today received an AC/DC charger asking me to return the liable to explosion one. Do you think I should keep it? And ignore returning them?

(Also, did anyone find the newspaper ad number for customer services can't spell? We spelt the names of everyuthing out and I have received 3 variations of addresses most with incomplete or wrong details! No idea how they were even able to find us!)

*Jon B - Somerset* · 17-09-2003, 22:47

I was one of the lucky ones. I had my T300 delivered with a charger made in China by Astec. Vodafone were very quick abut informing me about the faulty chargers about 2 weeks ago though.

eddieh · 23-09-2003, 17:45

I didn't find this!

05-09-2003, 17:24	#1
sb123 Forum Member Join Date: Aug 2003 Posts: 1,865	Ericsson Charger Recall A bit of advance warning to you that a number of the sources are reporting that next week Sony Ericsson will announce a recall of some of their mobile phone chargers. The faulty ones are marked "Made in Thailand by Delta". Full details to be announced next week and there should be advertising on what you will need to do if you have one. Simon.

16-09-2003, 13:17	#19
eddie Forum Member Join Date: Jun 2001 Posts: 390	t610 charger I ordered a t610 on orange on 2nd September, 2 days later I was told that there was a recall of all unsold t610's by the network because of the charger issue, so my order was delayed . As yet I still don't have my phone and there is no indication how long it will take to distribute the replacements. Oddly enough, not all networks have recalled them - both O2 and Vodafone versions are currently in stock at the place I ordered my orange phone. Either that or they were quicker distibuting replacements? Anyone else waiting for a t610 since early September? I'm thinking of changing my order to a Samsung V200 or similar as I me fed up with waiting!

16-09-2003, 20:57	#22
MDX Forum Member Join Date: Jul 2003 Posts: 3,829	Re: t610 charger Quote: Originally posted by eddie I'm thinking of changing my order to a Samsung V200 or similar as I me fed up with waiting! do NOT get a V200 they are utter crap, apart from the screen its utter shite

05-09-2003, 18:30	#2
jonat8 Forum Member Join Date: Oct 2002 Location: Norwich Posts: 1,584	I have 1 charger with "Made in Thailand by Delta" so I'll stop using it just in case... Came with either my T68i or HBH-30... not sure which. I have 2 more though so it's not a problem - one says "Made in China by Astec" and the other says "Mde in Morocco by" and some odd looking logo. Thank goodness the chargers are interchangable between devices...

05-09-2003, 19:51	#3
*dan* Posts: n/a	my SE charger just says "SONY" on

06-09-2003, 18:40	#4
davej Forum Member Join Date: Jan 2001 Location: Southsea, Hants Posts: 132	Just had a text message from Vodafone with an 0870 number to call to arrange a replacement.

06-09-2003, 20:54	#5
David (2) Forum Member Join Date: Mar 2003 Location: S.West England. Posts: 18,037	O no, my T610 mains charger is "made in Thailand by Delta. and its the only one I have.

06-09-2003, 21:23	#6
hughie1952 Forum Member Join Date: Feb 2002 Location: The Kingdom of Fife Posts: 506	Got Text message about recall, luckely my charger was made in China by someone (the writing is so small I can't read it). Regards Hughie

06-09-2003, 21:52	#7
AndyM Forum Member Join Date: Jun 2001 Location: Lincoln Posts: 1,621	Oh dear I've got one too. I thought it looked a bit crap when I got it. I'm using my old t65 charger from now on.

07-09-2003, 11:25	#8
jammers Inactive Member Join Date: Sep 2001 Location: London Posts: 4,223	If you ring SE they will send you a replacment to you with a free post envelope so you can return your old one. Its not all charges made by Delta in Thiland that are affected, only a certain batch code which I havent got on me right now but SE will be able to tell you what it is.

08-09-2003, 16:03	#9
sb123 Forum Member Join Date: Aug 2003 Posts: 1,865	Details on the recall are now on Sony Ericsson's UK home page at : http://www.sonyericsson.com/uk/ According to that page the following products were possibly supplied with a charger that is being recalled: Sony Ericsson Phone Models: T68i, T300, T310, T610 Bluetooth handsfree accessories HBH-30 and HBH-65. Simon.

08-09-2003, 17:11	#10
MDX Forum Member Join Date: Jul 2003 Posts: 3,829	All the Details are here http://www.sonyericsson.com/uk/spg.j...=PSM_V&gal=104

09-09-2003, 15:42	#11
David (2) Forum Member Join Date: Mar 2003 Location: S.West England. Posts: 18,037	This was in the paper. Important Product Recall Notice UK charger for T610, produced by Delta. Look for... "Made in Thailand by Delta" and... BML 162 099/3 R1A If you got that, you have a faulty one - like me! The number to ring is 0800 587 6072 They will send out a new charger to you + a pre-paid envelope for you to put the old one in and send back.

09-09-2003, 16:00	#12
Widdy Forum Member Join Date: Aug 2002 Location: Yorkshire, UK Posts: 1,955	Yes that covers both my wifes t310 and my t610. Very good though I have been promised a replacement within 24hours!

09-09-2003, 17:53	#13
Jmoo Forum Member Join Date: Dec 2002 Posts: 3,276	Just got a message of Orange 194 today; but saw the ad in the paper. Two about to be sent off. Not even allowed to touch them according to SE.

13-09-2003, 21:12	#14
*dan* Posts: n/a	according to this: There have been a limited number of incidents in the UK, where a pressure build-up in the charger has caused the top plastic part of the charger to brake off, with the danger of hitting someone. If the charger does break apart, the electronics of the charger may be exposed thereby creating a risk of giving a person touching these parts an electric shock. In such circumstance, there could also be a risk of fire, if the charger is in proximity of flammable material. looks like they could explode, bloody hell!

13-09-2003, 21:44	#15
David (2) Forum Member Join Date: Mar 2003 Location: S.West England. Posts: 18,037	Got my replacement charger Friday. Works ok.

13-09-2003, 21:56	#16
Widdy Forum Member Join Date: Aug 2002 Location: Yorkshire, UK Posts: 1,955	Got my charger too, sent a big old fashioned thing like I used to have with my t28 years ago! Just noticed as well the power output and m.aps are different on the two charges, hope it will not damage my shiny new phone!

14-09-2003, 00:00	#17
David (2) Forum Member Join Date: Mar 2003 Location: S.West England. Posts: 18,037	My replacement charger looks identical to the previous one, but this one is made in Moroco.

14-09-2003, 14:17	#18
*dan* Posts: n/a	mine wasnt affected!

16-09-2003, 19:11	#20
AndyM Forum Member Join Date: Jun 2001 Location: Lincoln Posts: 1,621	Orange from my experience are a lot more cautious about selling faulty products. They were later releasing the t610 than any other network due to testing. I had to wait since May! Got mine at the end of August.

16-09-2003, 19:42	#21
Tristan_B Forum Member Join Date: Nov 2001 Location: Bath, Poole Posts: 2,461	My replacement charger is a two-peice thing, the same as my T68 one.

17-09-2003, 18:20	#23
Jmoo Forum Member Join Date: Dec 2002 Posts: 3,276	I'm confused. I received 2 new chargers, similar to previous. And returned both and today received an AC/DC charger asking me to return the liable to explosion one. Do you think I should keep it? And ignore returning them? (Also, did anyone find the newspaper ad number for customer services can't spell? We spelt the names of everyuthing out and I have received 3 variations of addresses most with incomplete or wrong details! No idea how they were even able to find us!)

DS Forums

Ericsson Charger Recall

17-09-2003, 22:47	#24
Jon B - Somerset Forum Member Join Date: May 2003 Location: Somerset, UK Posts: 5,163	I was one of the lucky ones. I had my T300 delivered with a charger made in China by Astec. Vodafone were very quick abut informing me about the faulty chargers about 2 weeks ago though.

23-09-2003, 17:45	#25
eddieh Forum Member Join Date: Nov 2002 Location: Southampton Posts: 1,427	I didn't find this!