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Want to cancel Three


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Old 31-07-2008, 20:10
sc0ttish
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Join Date: Dec 2001
Location: .
Posts: 689

Hey Everyone,

I've finally had enough of three.

Had problem after problem for the last 3 months, mainly problems with my phone/signal loss.
They're had my phone sent of to be checked, they claim to have had the local area checked for problems etc.
However i still keep loosing my signal, sometimes for upto 2/3 days.

So i want to cancel, however i'm with my 18 month contact still.
Now they wont let me cancel as they claim i'm still using my phone.....of course i am cause it works while i'm at work or at my girlfirends.....just seems to stop when i'm at home, which is why i know its the network but they think its my phone.

So what i want to know is, are thre changes the contracts.....so that i can use that to get out of it?

Thanks
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Old 31-07-2008, 20:54
Appleseed
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Join Date: Sep 2006
Location: Norfolk
Posts: 3,673
I don't really follow what you are saying.
Did they agree to terminate your contract, but then as you kept using it they changed their mind?
Is there a '3' shop near you? If so, try your luck in there.
Or did you get it through the likes of the CPW? If you did then they might let you chop it in if you agree to take on another contract?
I wouldn't usually encourage anyone to deal with CPW, but if that's the only way to get out of that contract then you might have to.
Your options are a bit limited really, but to add a bit of weight to your argument, turn the phone off so that they can't say you're using it.
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